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Customer information notices

Latest notices

Paxton & Whitfield Pots of Pork and Classic Shredded Pork and Shredded Pork with Sloe Gin

18/08/2017


As a precaution Paxton & Whitfield are recalling all date codes of the above products as they have been advised by the manufacturer that there are concerns about the control of the bacteria Clostridium botulinum.

 

These products are contained in the following hampers sold on waitrosegifts.com :

Paxton & Whitfield Gluten Free Set

Paxton & Whitfield Brunch Gift Set

Paxton & Whitfield Ale Gift Set

Paxton & Whitfield Luxury Supper

 

If you have bought the above hampers, the Pots of Pork Classic Shredded Pork or Shredded Pork with Sloe Gin should not be consumed but should be destroyed or  returned to Waitrose. Alternatively you can call Waitrose Customer Care on 0800 188 884 for a full refund.

No other products in the hamper are affected.

If you have any further questions or concerns please contact Paxton & Whitfield on 01451 823460

We apologise for any inconvenience to our customers.

 

Waitrose Sandwich Fillers - Containing Egg

10/08/2017

Three of our sandwich fillers have been withdrawn from sale as a precaution. Our own assessments based on industry-wide scientific standards have shown that these products do not pose any risk to health.

These are essential Waitrose free range egg mayonnaise filler (240g), essential Waitrose free range reduced fat egg mayonnaise filler (170g) and essential Waitrose free range egg and bacon filler (170g). The use by dates in question were 13, 14 and 16 August and these specific products are no longer available to buy. Customers can return the product to our branches for a refund.

No other use by dates are affected. All three sandwich fillers are available to buy today and do not contain any affected egg. 

Product Recall - MacSweens of Edinburgh Haggis

17/07/2017

Macsween Haggis Canapes 320g
Macsween Haggis 500g
Macsween Vegetarian Haggis 500g
Macsween Haggis In A Hurry 130g
Macsween Gluten Free Haggis 454g 

As a precautionary measure Macsween are recalling the above products with the below date codes due to potential processing issue.

All dates up to and including Use By 18/08/2017

Any customers who have bought packs with the above date codes should not consume them, but return them to Waitrose for a full refund.

We apologise for any inconvenience to our customers.

If you have any questions please contact Macsween on 0131 440 2555

 

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Waitrose Belgian white chocolate 8 cookies 200g

05/07/2017

Best before end 23 December 2017

We are recalling this product as some boxes may contain Hazelnut & Milk Chocolate Cookies. Hazelnuts are not declared as an ingredient on the packaging.

Any customers who have an allergy to hazelnuts should not consume this product and customers should return it to Waitrose for a full refund. 

We apologise to customers for this error. For further information, customers should call the Waitrose Customer Care line on 0800 188884 

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Meet The Alternative Beef Style Mince 500g

17/07/2017

Best before end Jan 2018 / Feb 2018 / Apr 2018

Meet The Alternative are recalling the above frozen product as some packs may contain small pieces of blue plastic.

Any customers who have bought this frozen product should not consume it, but return it to Waitrose for a full refund. No other

Meet The Alternative products are affected by this recall.

We apologise for any inconvenience to our customers.

If you have any questions please contact the Meet The Alternative Customer Careline on 01244 893807

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Product Recall - Houghton Hams 140g

10/08/2017

Northamptonshire Cured Ham 140g
Northamptonshir Honey Roast Cured Ham 140g

Use By: 19.08.18

Houghton Hams are recalling the above products as some packs have been labelled with an incorrect Use By Date

If you have bought the above product with Use By: 19.08.18 please return it to Waitrose for a full refund

We apologise for any inconvenience to our customers

If you have any questions please contact Houghton Hams on Tel: 01604 644247

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