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Customer information notices

Latest notices

Product Recall - Waitrose Rich and Intense Italian Red


We have been informed by our quality control that there is a small batch of this wine that has been affected by second fermentation in the bottle, which produces a fizziness to the wine.

This is not harmful if drunk, but we recommend that if you receive a bottle which is fizzy, please return the bottle to your nearest Waitrose branch where you will receive a replacement bottle or alternatively please call our customer services on 0800 188 881 who will be able to help you. 

We apologise for any inconvenience this may have caused.

All bottles purchased from January 2015 are to the standard the winemaker and Waitrose intended.

Product Recall - Bart Ground Cumin 35g





Bart Ground Cumin 35g - Best Before End:   OCT 2017   and   DEC 2017

As a precaution Bart Ingredient Co is recalling the product as it has been found to contain traces of almond  which is not declared on the label and makes the product unsuitable for anyone with an almond nut allergy.

Any customers who have an allergy to almond should not consume this product but return the pack to Waitrose for a full refund.

We apologise for any inconvenience to our customers.

If you have any questions please contact the Bart Customer Service team on 0117 977 3474.