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Customer information notices

Latest notices

Product Recall - Waitrose Rich and Intense Italian Red

19/01/2015

We have been informed by our quality control that there is a small batch of this wine that has been affected by second fermentation in the bottle, which produces a fizziness to the wine.

This is not harmful if drunk, but we recommend that if you receive a bottle which is fizzy, please return the bottle to your nearest Waitrose branch where you will receive a replacement bottle or alternatively please call our customer services on 0800 188 881 who will be able to help you. 

We apologise for any inconvenience this may have caused.

All bottles purchased from January 2015 are to the standard the winemaker and Waitrose intended.