Waitrose Community Matters

By placing a token in the Community Matters box at your local branch you’re helping your community. Since its launch in 2008, the scheme has donated £14 million to local charities chosen by you.

At the end of your shop in branch, you’ll receive a token to place in a box of the good cause you’d most like to support. The more tokens a cause gets, the bigger the donation they receive. Each month every Waitrose branch donates £1,000 (£500 in Convenience shops) between 3 local good causes that you choose.


Online, Waitrose.com also shares a donation of £25,000 between 3 national causes. After checkout, you will be asked to vote for one of the national causes we are supporting. Each cause will receive a share according to the number of votes - just as we do in our branches.

Find out more about the good causes we support>

Our short video explains how you have the power to make a difference, and the easiest way to get involved.

Find out more about our partner volunteering>


National causes we are currently supporting on Waitrose.com


Marine Conservation Society

Marine Conservation Society

Just Enough Global

Just Enough Global

Action on Hearing Loss

Action on Hearing Loss

Marine Conservtion Society

Marine Conservation Society

The seas surrounding the UK are some of our greatest treasures. Home to an incredible array of animals and plants, the ocean also sustains us with food and oxygen, provides inspiration, the means to earn a living, and the opportunity for adventure.

At the Marine Conservation Society, the UK’s leading marine charity, we work to highlight the importance of the sea for everyone. Through our projects and campaigns we show how our day to day activities can have a lasting and damaging effect on one our most precious resources - whether it’s the fish we eat, how we dispose of our rubbish, or what we do in our homes and businesses.

This year marks the 25th anniversary of Beachwatch, our ground-breaking beach clean and citizen science programme, which also includes the Great British Beach Clean. Our data provides a valuable insight into the litter problems our seas and oceans are facing. In September 2017 almost 7,000 people took part in the Great British Beach Clean. Our volunteers removed 255,209 pieces of litter from 339 beaches. On average, that makes 718 pieces of rubbish for every 100m stretch of beach we cleaned. Sadly, that’s a 10% rise compared with the previous year.

The good news is that with your help we've already made great progress in helping to bring in a plastic bag charge in all the home nations, stopped microplastics in cosmetics being washed down the plug hole and getting the message out that wet wipes shouldn't be flushed or contain plastic. But we mustn’t stop there.

In our anniversary year your support will enable us to continue our vital work to battle plastic pollution from source to sea, while working together to restore our oceans back to health.

Just Enough Global

Just Enough Global

Just Enough Global runs workshops on Modern Day Slavery for primary aged children. We empower children with knowledge to protect themselves and keep others in their communities safe. The money raised will go towards rolling out more modern slavery workshops into schools educating thousands of children.

To date, we have educated 46,000 children, who will grow to be the CEOs, Managers, Game-Changers of our future. We aim to make sure children make conscious, moral decisions in regards to modern slavery and encourage a long-term culture change within their communities in their futures. We teach children the 5 signs of slavery to look out for and the relevant steps to take to report it, whilst staying safe at the same time. Our workshops have in the past helped rescue individuals from slavery in London after a child spotted the signs. 

Even though Slavery has been banned since 1833, there are still an estimated 10,000-13,000 slaves in the UK alone. Our founder and drummer, Phil Knight, was told the story of a young girl trafficked from Moldova. It blew Phil away and was the catalyst for him to try and help in the only way he knew how; he fundraised and then was inspired to start a charity to educate children to help them change the world. Modern Slavery is the 3rd biggest crime in the world, Just Enough Global will continue our mission until everyone know's about it and is able to stop it completely.

Action on Hearing Loss

Contact the Elderly

Action on Hearing Loss is the charity whose vision is a world where deafness and hearing loss don’t limit or label people, where tinnitus is silenced and where people value their hearing. We help people confronting deafness, tinnitus and hearing loss to live the life they choose, and we enable them to take control of their lives and remove the barriers in their way.  This is achieved through campaigning to change public attitudes, providing care and support to people across the UK, helping speed up the development of new technology and working to find treatments for all types of hearing loss and tinnitus.

Across the UK, we support thousands of people with deafness and hearing loss through providing accurate information, welfare advocacy, talks, events and community services. We also support individuals and families at home, at work and in residential settings to live the life they choose.

To give people confronting hearing loss and tinnitus hope for the future, we fund biomedical research now. To give them control of their lives today, we work to bring them cutting edge technology, spending millions supporting cutting edge research internationally. 

Raising awareness and understanding of the impact of deafness, tinnitus and hearing loss is what results in action being taken. We’re passionate about campaigning for change so that we can have true equality and there are no longer barriers to face. From access to healthcare, employment and even entertainment services, we work to ensure that people with deafness and hearing loss are empowered live the life they choose.

Community Matters results

To see the results and amounts that we have donated to previous charities click here

Contact us

If you are a UK-registered national charity and would like to be considered for our Community Matters Online initiative then please post your applications on headed paper for consideration to:

Waitrose Community Matters Team
Waitrose Limited
Doncastle Road
RG12 8YA

Please give a brief outline of the work your charity does along with details of any current projects that you are seeking funding for. This should be no more than one side of A4. The Community Matters Team will then only contact you if your application is successful or if they require further details.

If you are a local charity or not for profit organisation and you would like to be considered for Community Matters in one of our branches, please go to your local branch, complete a nomination form and hand it in at the Welcome Desk.  If you are successful the branch Community Matters Champion will be in touch.  All applications are held for 6 months.