Responsible sourcing


What is responsible sourcing?

Waitrose encourages its suppliers to:

  • provide the best possible conditions for workers;
  • protect the natural environment;
  • promote high standards of animal welfare.

How do we do this? And how do we measure what we are doing to make sure that we achieve our goals?

Everyone who works at Waitrose has the right to be treated with courtesy, integrity and respect. This is a principle that holds true across the whole of the John Lewis Partnership.

It also applies to the way in which we operate with our suppliers.

This is far more than a belief. It is a fundamental requirement - and one that we expect our suppliers to recognise with us, in the way they treat all those people who get their products on to our shelves.

It's what we call responsible sourcing.

Why does responsible sourcing matter?

  • It reflects the John Lewis Partnership's culture;
  • It is central to our desire for sustainable trading;
  • It is good business practice.
  • Customers' interest in quality extends to intangible elements such as how food is produced and where it is sourced.

Find out more

To learn more about our principles of responsible sourcing (what's also referred to as ethical trading), please click here This link opens in a new window where you can also download our Responsible Sourcing Code of Practice and our Responsible Sourcing workbook for suppliers.





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