Everyone who works at Waitrose owns Waitrose, and that's why we care a little more.
Fresh, quality food is at the heart of what we do. As Waitrose partners, we want to know where our food comes from, how it’s been produced and what it contains.
It all starts with long-term relationships with our farmers and suppliers, and continues with our beliefs in championing British produce, supporting responsible sourcing, treating people fairly and treading lightly on the environment. This is the Waitrose Way.
But it doesn’t stop there. With your help in branch and online, our Community Matters scheme has donated £14 million to local charities chosen by you. The Waitrose Foundation is a partnership we created in 2005 to help improve the lives of the farm workers and smallholders who grow our produce in South Africa, Kenya and Ghana. The Waitrose Foundation is just one example of how we work in partnership with our suppliers to build sustainable relationships, helping our customers get the best possible food and drink.
The Waitrose Way
We want to bring you the very best of British ingredients when they’re in season and at the peak of their flavour. All of our fresh beef, pork and chicken is stocked from British farmers, including the meat in our ready meals.
We believe in treating our customers, Partners, farmers and suppliers fairly, and support Fairtrade. The principle of 'fair-trading' is about giving a fair deal to the people who produce our food in some of the world's poorest countries. Fair-trading schemes involves businesses working with suppliers who treat their workers well and pay decent wages. This ensures that communities in poor countries can use profits to invest in their future.
We believe that eating well should be enjoyable.
We have a wide range of healthy meals and snacks, low-fat recipes and calorie controlled eating plans to inspire you to eat more healthily.
We believe in making the right choices for the environment by reducing packaging, waste, CO2 emissions and responsibly sourcing our food.
We stock more than 1600 organic products and our range is one of the widest selections in the UK. By choosing Waitrose organics you can be assured that the products not only taste fantastic but have been responsibly sourced.
By placing a token in the Community Matters box at your local branch you’re helping your community. Since its launch in 2008, the scheme has donated £14 million to local charities chosen by you.
Online, Waitrose.com also shares a donation of £25,000 between 3 national causes. By voting for one of our national causes after checkout, each cause will receive a share according to the number of votes - just as we do in our branches.
Instead of funding through a price premium, Waitrose, in conjunction with growers, importers and exporters, passes a percentage of profits into a trust to pay for projects.
These include educational, social and healthcare projects, and are chosen by farm workers and smallholder committees. Money raised by the sale of Waitrose Foundation produce is therefore spent on projects that are chosen by, and directly benefit, the farm workers and smallholders.