Share this page

Waitrose Community Matters

By placing a token in the Community Matters box at your local branch you’re helping your community. Since its launch in 2008, the scheme has donated £14 million to local charities chosen by you.

At the end of your shop in branch, you’ll receive a token to place in a box of the good cause you’d most like to support. The more tokens a cause gets, the bigger the donation they receive. Each month every Waitrose branch donates £1,000 (£500 in Convenience shops) between 3 local good causes that you choose.


Online, also shares a donation of £25,000 between 3 national causes. After checkout, you will be asked to vote for one of the national causes we are supporting. Each cause will receive a share according to the number of votes - just as we do in our branches.

Find out more about the good causes we support>

Our short video explains how you have the power to make a difference, and the easiest way to get involved.

Find out more about our partner volunteering>


National causes we are currently supporting on





Meningitis Research Foundation


The National Autistic Society




Linking Environment And Farming (LEAF) is a global charity working with farmers, the food industry, scientists and consumers to inspire and deliver more sustainable food and farming. LEAF helps farmers produce good food, with care for the environment by developing and promoting the sustainable farming practices of Integrated Farm Management (IFM). A series of principles that farmers can follow to ensure they farm in a careful and responsible manner with respect for the natural landscape. If you value wholesome, affordable food and products that are produced to environmentally and socially responsible standards then look out for the LEAF Marque when shopping for your food and other goods.As part of their work LEAF encourage farmers and researchers to share and exchange knowledge through their network of LEAF Demonstration Farms and Innovation Centres; farm business management tools and events. Raising the bar for sustainable farming. Each year LEAF organises Open Farm Sunday, the farming industry’s national open day. Since the first Open Farm Sunday in 2006, over 1500 farmers across the UK have opened their gates and welcomed 1.8 million people onto their farm for one Sunday each year. It is a fantastic opportunity for everyone, young and old, to discover at first hand what it means to be a farmer and the fabulous work they do producing our food, enhancing the countryside and all the goods and services farmers provide. So support LEAF’s mission to inspire and enable sustainable farming that is prosperous, enriches the environment and engages local communities. Getting behind LEAF will mean a world that is farming, eating and living sustainably and a natural environment that is preserved for future generations to savour and enjoy.


Meningitis Research Foundation

Meningitis Research Foundation

Above: Grace Matthews, who lost both her legs to meningitis, tries a range of sports at one of Meningitis Research Foundation’s activity days.

Meningitis is every parent’s worst nightmare. Striking quickly without warning, it affects mainly healthy babies and young children. It can kill within hours and early warning signs are difficult to spot – symptoms can be mistaken for something much less serious like flu. Even for those who survive, the after effects of meningitis can be devastating and can include limb amputation, epilepsy, mental impairment and deafness. In the most serious cases, children may never lead independent lives again. Our mission is to defeat meningitis. We want to prevent people from getting meningitis in the first place; to see those that do get it receive fast and effective diagnosis and treatment; and to ensure people get the support and information they need. Recognising the symptoms of meningitis early can mean the difference between life and death. With your help, we can continue to raise awareness and provide life-saving information through our website, literature and targeted awareness campaigns. We can also fund research and provide vital support to the 3,200 families affected by meningitis each year in the UK through our free helpline, events and outreach services. One way we help support families is by providing our ‘Pushing the Boundaries’ days for children who have lost limbs due to meningitis. These days offer opportunities for these children from across the UK to come together, have fun and share experiences, whilst their parents get support and advice from leading experts. For many children, these events are the only opportunity they have to meet other children with amputations, helping them to feel less isolated, make new friends and learn from each other. The impact of meningitis on families can be devastating and life altering, and with your help we can make sure that these families continue to get the support that they need.

The National Autistic Society

Mother-of-two Sarah with her two children

“Those who do not know autism are unaware just how isolating it can be.”

Around 700,000 people in the UK are on the autism spectrum. Together with their families, autism is a part of daily life for 2.8 million people. The National Autistic Society provides information, support and pioneering services, and campaigns for a better world for autistic people. Our vision is to change the world for autistic people so that they, and their families, have the support they need and the same opportunities as others. Our Autism Helpline is often the first point of contact for autistic people and their families with our charity and the autism community. Caring for someone on the autism spectrum can often be isolating and challenging. By providing impartial and confidential information, advice and support, the Autism Helpline is a lifeline service for thousands of families who have nowhere else to turn. One parent told us: “My only respite and beacon in the dark was The National Autistic Society Helpline. I would call distraught and utterly bereft and they never failed to reassure, offer positive guidance and suggest new and creative ways forward. No judgements were passed on my snifflings and tears and the way forward was so much clearer whenever I hung up the phone. For helping and holding my hand through that time I cannot express my gratitude to The National Autistic Society enough.” For many families, the call to our Helpline is an emotional cry for help. Many have failed to get the help they need from professionals and networks in their local area. By listening to and discussing the issues they face, we help families and autistic adults to find positive steps forward. With your help, we can continue providing life changing support to autistic people and their families.

Community Matters results

To see the results and amounts that we have donated to previous charities click here

Contact us

If you are a UK-registered national charity and would like to be considered for our Community Matters Online initiative then please post your applications on headed paper for consideration to:

Waitrose Community Matters Team
Waitrose Limited
Doncastle Road
RG12 8YA

Please give a brief outline of the work your charity does along with details of any current projects that you are seeking funding for. This should be no more than one side of A4. The Community Matters Team will then only contact you if your application is successful or if they require further details.