Share this page

Waitrose Community Matters

By placing a token in the Community Matters box at your local branch you’re helping your community. Since its launch in 2008, the scheme has donated £14 million to local charities chosen by you.

At the end of your shop in branch, you’ll receive a token to place in a box of the good cause you’d most like to support. The more tokens a cause gets, the bigger the donation they receive. Each month every Waitrose branch donates £1,000 (£500 in Convenience shops) between 3 local good causes that you choose.


Online, also shares a donation of £25,000 between 3 national causes. After checkout, you will be asked to vote for one of the national causes we are supporting. Each cause will receive a share according to the number of votes - just as we do in our branches.

Find out more about the good causes we support>

Our short video explains how you have the power to make a difference, and the easiest way to get involved.

Find out more about our partner volunteering>


National causes we are currently supporting on


Bowel cancer UK

Bowel cancer UK



Butterfly Conservation

Butterfly Conservation 

Bowel cancer UK

Bowel cancer UK

Laura Shannon-Connolly on her wedding day – March 2013.

Bowel Cancer UK is determined to save lives and improve the quality of life for all those affected by bowel cancer. Our work is so important because 41,500 people are diagnosed every year in the UK and over 16,000 people lose their lives to the disease, making it the second most common cause of cancer death.

Laura’s story:

Laura Shannon was 30 when she was diagnosed with bowel cancer.  She had symptoms for more than two years before she was diagnosed.  Unfortunately, it was thought that it could not be bowel cancer because she was too young and tragically the disease had already spread when she was finally diagnosed with stage 4 bowel cancer.

Despite gruelling treatment, Laura always remained positive and on 1st March 2013, Laura married her childhood sweetheart, Alan Connolly, at their dream wedding at Glenskirlie. She died 29 days later, on 30th March 2013, just 9 months after diagnosis. 

Laura’s mother, Lesley Shannon, speaks movingly about her loss; “Laura complained of various symptoms for a long period but her cancer went undiagnosed and when she finally had the colonoscopy, it was inoperable. If Laura had been given a colonoscopy in time and not ignored, as she was young, she would be here today. 

My beautiful daughter should be living her new married life, fulfilling her dreams and starting a family.  She was robbed of her precious life, due to bowel cancer not being detected early enough.

Bowel Cancer UK’s work is so important to us as they help raise awareness of the signs and symptoms of bowel cancer.”

Bowel Cancer UK is determined to stop people like Laura from dying. Your support can help to fund life-saving research and improve awareness of bowel cancer.



Can we come again tomorrow?

This child’s response to one of our farm visits is not unusual.  So many children benefit from the chance to spend a day outdoors, learning where the milk they put on their cereal actually comes from or seeing the cereal itself growing in the fields.  Of course, we also work with many children who come to school without breakfast. These children in particular appreciate our Chef on the Farm days where they learn with the help of a professional chef to make their own lunch and then sit down together as a class to sample the soup and the fruit salad.  It tastes great when you have made it yourself and what a lifeskill learnt with such expert tuition!

It isn’t just the children who learn during our sessions. “School staff had not seen real working farms and this link to the food we eat helps develop strong learning about cookery and healthy eating” – a teaching assistant

“The children were amazed at the whole experience and loved the relative freedom that being on the farm gave them compared to being in school. The visual impact of this trip is likely to be a real benefit for these children. It was a fantastic visit” – a teacher

You can help us

  • to work with school communities
  • to help children and young adults understand the connection between farming and their daily lives

So that

  • All children leave school able to make inspired and informed decisions about their relationship to food and its production.
  • All teachers feel confident in teaching food and farming topics to the multitude of children who learn through them.

Butterfly Conservation

Butterfly Conservation’s leading citizen science survey, the Big Butterfly Count, revealed that Peacock butterfly numbers slumped by 61% this summer compared to 2014. 

Butterflies and moths are officially recognised by the Government as biodiversity indicators which allow us to measure the health of our environment.

But butterflies and moths are in trouble. The shocking reality is that 75% of our 59 butterfly species are in decline and 24 are threatened with extinction. This is a warning that cannot be ignored.  

Butterfly Conservation’s work is vital to reversing these catastrophic declines and making sure that butterflies, moths and their habitats have a sustainable future.

We play a leading role in a partnership which successfully re-introduced and is increasing the population of the UK’s rarest butterfly – the globally endangered and previously extinct Large Blue. Since its reintroduction in 1984, the butterfly has thrived and now boasts 30 successful colonies – showing the real difference our work can make.

Much of our work depends upon community and volunteer engagement, emphasising the importance of nature to people by focussing on threatened butterflies and moths.

Biodiversity loss is one of the major environmental problems facing the planet.  With your help we can create healthy, sustainable landscapes for butterflies, moths and other wildlife.

Butterfly Conservation President, Sir David Attenborough explained: “Butterflies are the beautiful spirits of the summer, but much more than this, their presence acts as a barometer for the health of our environment.

Their ongoing decline tells us that all is not well in our countryside. Future generations may not be lucky enough to see butterflies in the same numbers we have experienced. But, it is not too late. You can help ensure that butterflies still bring that sense of magic to our summertime.”  

Community Matters results

To see the results and amounts that we have donated to previous charities click here

Contact us

If you are a UK-registered national charity and would like to be considered for our Community Matters Online initiative then please post your applications on headed paper for consideration to:

Waitrose Community Matters Team
Waitrose Limited
Doncastle Road
RG12 8YA

Please give a brief outline of the work your charity does along with details of any current projects that you are seeking funding for. This should be no more than one side of A4. The Community Matters Team will then only contact you if your application is successful or if they require further details.