Web access and broadband from Waitrose

Introducing broadband from Greenbee

We would like to introduce you to Greenbee Broadband. Waitrose is no longer accepting new broadband customers, but you can still sign up to broadband from Greenbee, our sister company. Profits from Greenbee do not go to charity, but as Greenbee is part of the John Lewis Partnership, you'll receive the same excellent service and value for money.

Existing Waitrose customers can manage their account and check their email below.

Existing broadband customers

Manage your account

Existing customers can update their details here.

Update your details (This link will open in a new window)

Access your email

Check your Waitrose.com email, wherever you are.

Login to your email (This link will open in a new window)

Frequently asked questions

Quick answers to your most common question.

Terms, conditions & policies:

Customer Support

For customer services, billing and account enquiries, or technical support (24 hours) for your Broadband or Anytime service, please use Waitrose.com Contact Us or call 0800 013 2282.

Customers can also view account status and billing information online in Waitrose.com My Account.

Waitrose branches

If your query relates to Waitrose Products or branches and is not related to our broadband or dial-up service, find the right contact details here. Waitrose.com subscribes to the Ofcom Consumer Code of Practice. Find out more.





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