Question 1

How do I pay a parking charge notice?

Accepted Answer

Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.

Question 2

What are the store's opening hours?

Accepted Answer

You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.

Question 3

What are the opening hours during holidays?

Accepted Answer

Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.

Question 4

How can I use ScanPayGo?

Accepted Answer

As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.

Question 5

What’s the store’s policy on returns?

Accepted Answer

Read about our returns policy on the terms and conditions page of our website.

Question 6

Does the store sell vegan products?

Accepted Answer

Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.

Question 7

What type of products does the store sell?

Accepted Answer

We sell groceries, household items, personal care products and more, both online and in store.

Question 8

Is there a rewards programme available at the store?

Accepted Answer

Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.