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Christmas FAQs

How to order your turkey

You can place your turkey order in store at the ‘Welcome Desk’, online or by phone on 0800 022 4051 until 15 December 2014. Turkeys can be collected from one of our stores or delivered to your home from the 20-24 December - simply select your preferred date when ordering.  

See our selection of turkeys >

When are the cut off dates for ordering my turkey?

For Thanksgiving, you can order up to and including 20 November for collection or delivery.
For Christmas, you can order up to and including 15 December for collection or delivery.
For New Year, you can order up to and including 21 December for collection or delivery.

When will my turkey be ready for collection?

For Thanksgiving you can collect on 26, 27, 28 or 29 November.
For Christmas you can collect on 20, 21, 22, 23 or 24 December.
For New Year you can collect on 28, 29, 30 or 31 December.

When will my turkey be delivered?

For Thanksgiving you can choose delivery on 26, 27, 28 or 29 November.
For Christmas you can choose delivery on 20, 21, 22, 23 or 24 December.
For New Year you can choose delivery 28, 29, 30 or 31 December.

Need more help?

Contact our Help and Support team

Telephone: (8am-10pm Monday-Friday, 8am-9pm Saturday, 9am-7pm Sunday): 0800 188 884 Fax: 01344 824 978

Email: customersupport@waitrose.co.uk

 

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