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Christmas faq

We're on hand to help make this Christmas your easiest ever. See below for ordering cut-off dates, FAQ's and more.

Key dates: 

Turkeys

When are the cut off dates for ordering my turkey?

For Thanksgiving, you can order up to and including 20 November for collection or delivery.
For Christmas, you can order up to and including 15 December for collection or delivery.
For New Year, you can order up to and including 21 December for collection or delivery.

When will my turkey be ready for collection?

For Thanksgiving you can collect on 26, 27, 28 or 29 November.
For Christmas you can collect on 20, 21, 22, 23 or 24 December.
For New Year you can collect on 28, 29, 30 or 31 December.

When will my turkey be delivered?

For Thanksgiving you can choose delivery on 26, 27, 28 or 29 November.
For Christmas you can choose delivery on 20, 21, 22, 23 or 24 December.
For New Year you can choose delivery 28, 29, 30 or 31 December.


Hampers

Fresh hampers: Order by noon, 19 December for Christmas delivery (we can only deliver these on certain days; see online for details).

Other hampers: Order by noon, 20 December for Christmas delivery.

Flowers

Order by 3pm, 21 December for Christmas delivery.

Can I book more than one slot?

Yes. As long as you check out, you can make as many orders as you like. So why not have one grocery shop delivered in November and your Christmas dinner delivered in December?

Need more help?

Contact our Help and Support team

Telephone: (8am-10pm Monday-Friday, 8am-9pm Saturday, 9am-7pm Sunday): 0800 188 884 Fax: 01344 824 978

Email: customersupport@waitrose.co.uk

 

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