Customer information notice

Latest notice

We apologise for any inconvenience this may have caused and would like to assure customers of our continued commitment to the highest standards of product quality and food safety.

28/10/2025

Good Grips Pasta Scoop Strainer 

We are recalling the above product due to a batch that contained a primary aromatic amine (PAA) above the permitted level. Primary aromatic amines (PAA) are substances that can be used in the production of certain dyes and pigments. This means there is a risk of exposure to a potential carcinogen.

If you have bought this product between 15 May 2024 and 25 October 2025

● Stop Using it Immediately

● Package up item

● Return the product to your local Waitrose & Partners branch for a refund

Contact: Waitrose Customer Care 0800 188 884, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

18/09/2025

The Jolly Hog - Leek Porkers 6 British Sausages 

Use By Date: 28 Sept 2025 

We are recalling The Jolly Hog Leek Porkers Sausages due to undeclared allergen - Milk 

● Do not consume

● Package up item

● Return the product to your local Waitrose & Partners branch for a refund

Contact: Waitrose Customer Care 0800 188 884, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

16/09/2025

Spoon Granola Cinnamon + Pecan 400g

Best Before: 22/05/2026 Batch: M5244 00

We are recalling selected dates of the above product due to undeclared allergen of peanut and gluten

● Do not consume

● Package up item

● Return the product to your local Waitrose & Partners branch for a refund

Contact: Waitrose Customer Care 0800 188 884, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

For more information please email spoon@spooncereals.co.uk

17/03/2025

KELLY LOVES SUSHI GINGER (150ml)

Best Before Date: 09/02/2026   

Batch Number UK12019

We are recalling KELLY LOVES SUSHI GINGER (150ml) due to a potential risk of glass contamination.

• Do not consume
• Package up item
• Return the product to your local Waitrose & Partners branch for a refund
• Contact: Waitrose Customer Care 0800 188 884, Option 4
• For further information contact Coca Cola using 0800 227711 

We apologise that it has been necessary to recall this product and for the inconvenience caused.