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Customer information notices

Latest notices

Product Recall John Lewis Children’s Corduroy Dungarees 0-3 years

24/10/2016

John Lewis

Children’s Corduroy Dungarees 0-3 years

Style Numbers

(on sale from 3rd July 2016)

 

316345, 316347, 733329,

733306, 733307, 733308

The style number can be found on the product label

 

As a precaution John Lewis are recalling the above products due to a potential safety issue.

 

If you have any of these items, please stop using them

immediately and return them to Waitrose or John Lewis for a full refund.

We apologise to our customers for any inconvenience.

 

For further information, customers should visit:

http:www.johnlewis.com/inspiration-and-advice/safety-noticesand-product-recalls

 

or call Waitrose Customer Services Department on 0800 188884

 

 

End Date: 21st November 2016

Product Recall - Ben & Jerry's Cookie Dough Ice Cream 500ml

26/08/2016

Important Notice to Customers

Product Recall

 

BEN & JERRY’S Cookie Dough Ice Cream 500ml

 

Best Before JAN-18

 

Unilever have issued a precautionary product recall of  Ben & Jerry’s Cookie Dough Ice Cream 500ml, as there is a small risk that some of the JAN-18 batch may contain small pieces of metal.

 

Any customers who have purchased affected batches of this product are advised not to consume it and dispose of the product and contact the Unilever Careline number for a full refund.

We apologise for any inconvenience to our customers.

 

Unilever Careline:  0800 146252

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Product Recall-Waitrose Orange & Milk Chocolate Cookies

02/09/2016

As a precaution we are recalling the above product as some boxes may contain Hazelnut & Milk Chocolate Cookies.

 

Best Before Date: 30th March 2017

Hazelnuts are not declared as an ingredient on the packaging.

Any customers who have an allergy to hazelnuts should not consume this product and customers can return it to Waitrose for a full refund.

We apologise to customers for this error.

For further information, customers should call Waitrose Customer Services Department on 0800 188884

 

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Product Recall-Waitrose Love Life Peanuts & Raisins 270g

30/09/2016

Best before end MARCH 2017

As a precaution we are recalling the above product as some packs may contain Mixed Nuts & Raisins.

Almonds, Brazil nuts, Cashews & Walnuts are not declared as an ingredient on the packaging.

Any customers who have an allergy to Almonds, Brazil nuts, Cashews & Walnuts should not consume this product and can return it to Waitrose for a full refund.

We apologise to our customers for this error.

For further information, customers should call Waitrose Customer Services Department on 0800 188884

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