By Appointment to
Her Majesty The Queen
Grocer and Wine & Spirit Merchants
Waitrose Limited, Bracknell
By Appointment to
His Royal Highness The Prince of Wales
Grocer and Wine & Spirit Merchants
Waitrose Limited, Bracknell
Waitrose and Partners

AT THIS TIME OF UNCERTAINTY...

We’d like to thank you, our customers, for your continued understanding as we work hard to keep everyone fed and deliver groceries safely to your door

Important new for Waitrose and partners customersImportant new for Waitrose and partners customers

Shopping online: what to expect


To help all our customers buy what they need, we’re prioritising certain items during this busy time. So we’ve temporarily removed some products from our website. And, although we'll try our best to deliver everything you’ve ordered, we may have to substitute some items. Your emailed receipt will tell you any changes we’ve had to make.


Coronavirus FAQs


Find out how we're responding to the Covid-19 outbreak, including information on delivery slots for our elderly and vulnerable customers


View coronavirus FAQs


Shopping in store: what to expect


We’re reducing the number of customers in our shops to keep you safe – so you may need to queue before entering. Please follow the two-metre rule when shopping. We’ve put aside a selection of daily essentials for our hardworking NHS staff – and they’ll find a dedicated till, too


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Buy a volunteers gift cardBuy a volunteers gift card

Are you shopping for someone who is self-isolating?

We have launched a dedicated e-gift card to help vulnerable, elderly or self-isolating customers who are unable to get to the shops. This simple, safe and contact-free gift card can be purchased in £10 denominations (up to £500) and then emailed to friends, family, neighbours and volunteers for them to use in our shops

Buy a volunteer’s e-gift card

Waitrose & partners Weekend now available to read online. Read nowWaitrose & partners Weekend now available to read online. Read now

EASTER AT HOME

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