Product Recall - Waitrose DD Thai Red Chicken Curry with Wild Rice, Pak Choi & Red Peppers 390g
This notice was first published on 05 November 2009
Waitrose Deliciously Different Thai Red Chicken Curry with Wild Rice, Pak Choi & Red Peppers 390g
Use by: 06 Nov, 07 Nov, 08 Nov, 09 Nov
Some packs of the above product may have the incorrect contents;
containing an allergen which is not declared on the pack.
Any customers who have an allergy to shellfish should not consume this product.
Customers should return the pack to Waitrose for a full refund.
No other Waitrose products or date codes are affected.
We apologise to our customers for any inconvenience.
If you have any questions please contact the Waitrose Customer Services Department on 0800 188884.
Product Recall - Trufree Choc Dippers 58g
This notice was first published on 27 October 2009
Important Notice for Peanut Allergy Sufferers
Trufree Choc Dippers 52g
All packs with Best Before dates up to and including 07/07/10.
Due to a production issue the above product could be cross contaminated with peanuts.
As a precaution all packs bearing the above best before date codes are being recalled.
Any customers who have an allergy to peanuts should not consume this product but return the pack to Waitrose for a full refund.
We apologise for any inconvenience to our customers.
If you have any questions please contact the Trufree Careline on 07041 544 044
Product Recall-essential Waitrose Semi-Skimmed Milk 1.136 litre (2 pint)
This notice was first published on 23 October 2009
Waitrose is recalling the above product as some bottles of milk may potentially be tainted with small amounts of cleaning solution.
Customers who have purchased bottles of the above date code should not consume the milk, but return it to
Waitrose for a full refund.
No other date codes or products are affected
We apologise for any inconvenience caused.
For further information, customers should call Waitrose Customer Services Department on 0800 3134522
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1) Why are you recalling the product?
During a production run, a number of cartons of semi-skimmed milk were accidentally tainted with a very dilute cleaning solution. As a precaution we have taken the decision to withdraw the whole production batch.
2) How does this affect the milk?
A small number of customers have reported an unpleasant odour and taste.
3) What products are affected?
Only the following product is being recalled as a result of this issue:
essential Waitrose
semi-skimmed
1.7% fat milk
1.136 litre (2 pint)
Display Until 01 Nov
Use By 02 Nov
No other date codes or products are affected.
4) How did you know there was something wrong?
A small number of our customers reported an unpleasant smell. We immediately investigated and our supplier established that part of a production run had been accidentally tainted with a very dilute cleaning solution.
5) How many cartons of milk have been affected?
From our investigations we have established that only part of the production run was affected during a short time period. We estimate that a maximum of 2,000 cartons of milk could be affected. As a precaution, we are withdrawing the entire production run.
6) How could this have happened?
This happened because of a faulty valve. We are currently conducting a full investigation, however, our supplier is not filling any more bottles of milk on this production line.
7) Which other products are made at this factory or on this production line?
No other products or date codes have been affected in this way as we have identified the production line responsible and have immediately stopped production on it.
8) What should I do if I have drunk some of this milk?
The levels we have found so far in the product should not cause harm . However we are carrying out the recall as a precaution . If customers have consumed this line and feel unwell we advise customers consult their Doctor or NHS Direct.
9) Will Waitrose shops be running out of milk?
No. It only affects this one line and there are sufficient stock levels in the system.