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Waitrose Community Matters

By placing a token in the Community Matters box at your local branch you’re helping your community. Since its launch in 2008, the scheme has donated £14 million to local charities chosen by you.

At the end of your shop in branch, you’ll receive a token to place in a box of the good cause you’d most like to support. The more tokens a cause gets, the bigger the donation they receive. Each month every Waitrose branch donates £1,000 (£500 in Convenience shops) between 3 local good causes that you choose.


Online, also shares a donation of £25,000 between 3 national causes. After checkout, you will be asked to vote for one of the national causes we are supporting. Each cause will receive a share according to the number of votes - just as we do in our branches.

Find out more about the good causes we support>

Our short video explains how you have the power to make a difference, and the easiest way to get involved.

Find out more about our partner volunteering>


National causes we are currently supporting on


Marie Curie

Marie Curie



Anthony Nolan

Anthony Nolan

Marie Curie

Marie Curie


Marie Curie Nurses are caring, night and day, for people living with a terminal illness, and their families, across the UK.

If you had a terminal illness, where would you want to spend your final days?

At Marie Curie, we believe that everyone should have the choice to spend their final days surrounded by the people they love, either at home or in the comfort of a local hospice. Marie Curie Nurses make this possible.

Being at home with her family meant everything to Jack’s mum.

You arrived that night and you knew straight away that my Mum was going to die that evening. You made her so comfortable. She was having trouble breathing and you helped her because you knew how to position her in the bed; nobody else had done that. She smiled at you; she had not smiled or opened her eyes for days. When she was taking those last few deep breaths I remember looking at you and you said: ‘Go on tell her, she can still hear you’ and I told her for the last time that I loved her and I would never forget her. I don’t think I would have known to say that if you didn’t tell me, and I felt better because I was able to say it.” - Jack, aged 15

Our nurses work night and day to provide hands-on care, guidance and emotional support for people living with a terminal illness and their families at their time of need, in a place of their choosing. With your support. We currently support over 40,000 people a year, with a nursing service that covers 95% of the UK. But one in four people still dont get the support they need at the end of their life. We don’t think that’s good enough. We urgently need support to make that possible – every £20 you help us raise will pay for an hour of care from a Marie Curie Nurse.



Crisis at Christmas

Crisis at Christmas is a lifeline for thousands of homeless people across the UK, offering support and companionship during the holiday period and the opportunity for people leave homelessness behind for good.

Crisis at Christmas not only provides immediate help for homeless people at a critical time, but it sets them up for a more positive year ahead.

Guests receive healthcare and specialist advice on housing, work and benefits. We encourage guests to take up the life changing opportunities on offer at our Crisis Skylight centres in the New Year ahead.

A 19 year-old Christmas guest said:

“If Crisis wasn’t here today I’d have nowhere else to go and no one here would have anywhere to go. And my Birthday would have been a lot worse. With Crisis’ help this guest was housed less than one month later.

Crisis at Christmas is made possible through the generosity of thousands of individuals, community organisations and companies who donate money, time, skills, goods and services.


Anthony Nolan

Anthony Nolan

'Because of Anthony Nolan, Esme’s just had her seventh birthday. We can’t thank them enough.’

Anthony Nolan is the only UK charity who can find a transplant for someone with blood cancer.

Blood cancers and disorders are indiscriminate and can affect anyone at any time. For thousands of people every year, a blood stem cell or bone marrow transplant is their only hope of survival. Anthony Nolan match patients with donors through our register, to give the chance of life to three people every day. 

Esme was diagnosed with leukaemia when she was just 3 years old. She spent a long time in hospital, in isolation, not being able to eat and she had constant nosebleeds. Esme’s mum and dad had to prepare themselves in case she didn’t make it. Her only hope of survival was a bone marrow transplant. Thankfully Esme’s story has a happy ending. Anthony Nolan launched a worldwide search, a match was found for her and she had her transplant. She’s now a happy healthy little girl with her whole life ahead of her. Despite all of our achievements, there’s still much more to be done. Sadly we currently cannot find a match for every patient and many people experience significant health, financial and emotional well-being challenges post-transplant. With your support, we can help more patients, just like Esme, throughout the transplant process and beyond; from finding their donor to helping them cope after their transplant when they’ve returned home.

Community Matters results

To see the results and amounts that we have donated to previous charities click here

Contact us

If you are a UK-registered national charity and would like to be considered for our Community Matters Online initiative then please post your applications on headed paper for consideration to:

Waitrose Community Matters Team
Waitrose Limited
Doncastle Road
RG12 8YA

Please give a brief outline of the work your charity does along with details of any current projects that you are seeking funding for. This should be no more than one side of A4. The Community Matters Team will then only contact you if your application is successful or if they require further details.