Customer information notices

Latest notices

Product recall : Rude Health Organic Ultimate Muesli 400g

21/04/2023

Rude Health Organic Ultimate Muesli 400g

Pack sauce: 400g 

Brand: Rude Health

Use By: 08.02.2024

Rude Health are recalling the above product due to the presence of undeclared brazil nuts which could, if consumed, result in illness to those with a nut allergy. 

  • Do not consume if you have an allergy to brazil nuts
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a refund
  • Contact: hello@rudehealh.com

We apologise that it has been necessary to recall this product and for the inconvenience caused.
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Product recall : My First Bear Rattle

03/05/2023

My First Bear Rattle 

BrandJohn Lewis & Partners

Product sold from: 20/11/2020 to 07/02/2023

Batch Code: ALL

John Lewis are recalling the above product due to small parts releasing. This means there is a potential risk of choking.

If you have bought this product: Stop using the product immediately Return to your local John Lewis or Waitrose & Partners store for a full refund. Contact: John Lewis on 01698 545 009 OR 03456 049 049 (09.00-17.00 Monday to Friday)

We’re very sorry that it has been necessary to recall this product, and for the inconvenience caused. 

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Product recall

11/05/2022

  • Waitrose Roast Chicken Salad with Salad Cream Sandwich
  • Waitrose Roast Chicken & Stuffing Sandwich
  • Waitrose Roast Chicken & Sweetcorn Sandwich
  • Waitrose Essential Chicken Mayo Sandwich
  • Waitrose Chicken & Bacon Caesar Wrap
  • Waitrose Sweet Chilli Chicken with Coconut & Coriander Pickle Wrap
  • Waitrose Deep Filled Roast Chicken & Stuffing Sandwich
  • Waitrose Roast Chicken & Bacon Sandwich
  • Waitrose Deep Filled Roast Chicken & Bacon Sandwich
  • Waitrose Entertaining Meat Roulade Wrap Selection

 

 

Brand: Waitrose

Use By: All Use by dates up to and including 14 May

Waitrose is recalling the above products as a precautionary measure due to the potential presence of Salmonella, which may cause illness if consumed.

No other Waitrose products are impacted.

  • Do not consume
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a refund 

 

Contact: Waitrose Customer Care 0800 188 881, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

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Product recall : WAITROSE PROSCIUTTO CAPPELLETTI 310g & WAITROSE ESSENTIALS CHEESE AND SMOKED HAM TORTELLONI 300g

04/02/2022

WAITROSE PROSCIUTTO CAPPELLETTI 310g

 

WAITROSE ESSENTIALS CHEESE AND SMOKED HAM TORTELLONI 300g

 

WAITROSE PROSCIUTTO CAPPELLETTI 310g

Use by : 20 FEB, 21 FEB

 

WAITROSE ESSENTIALS CHEESE AND SMOKED HAM TORTELLONI 300g

Use by : 21 FEB

 

Waitrose is recalling the above products due to the possible presence of nuts (pistachio) which if consumed by someone with an allergy/intolerance may lead to illness.

  • Do not use if you have an allergy to nuts (pistachio)
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a full refund 

Contact: Waitrose Customer Care 0800 188 881, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

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Product recall : OPIES PICKLED WALNUTS 390g

23/12/2021

OPIES PICKLED WALNUTS 390g

 

Brand: Opies

Best Before End: 11/2024 Batch Code L1327

Bennett Opie Ltd is recalling the above product as some packs have been filled with pickled cornichons and onions, which contain mustard and sulphites which is not declared on the label. This means the product is a possible health risk for anyone with an allergy to mustard, sulphur dioxide or sulphites.

  • If you have an allergy to mustard, sulphur dioxide or sulphites do not consume
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a refund 

Contact: Bennett Opie Ltd on 01795 476154 or email recall@b-opie.com

We apologise that it has been necessary to recall this product and for the inconvenience caused.

 

 

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Product recall : WAITROSE THRIVE FISH PIE 250g

19/11/2021

WAITROSE THRIVE FISH PIE 250g

 

Brand: Waitrose

Best Before End: March 2023, Batch Code L1272 only

Waitrose is recalling the above product as an error has resulted in some packs containing a beef lasagne and an undeclared egg allergen on the product label, which if consumed by someone with an egg allergy could cause illness.

  • Do not consume if you have an allergy or intolerance to egg
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a refund 

Contact: Waitrose Customer Care 0800 188 881, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

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