Customer information notices

Waitrose Cooks’ Ingredients - Dark Chocolate Chunks 100g

Waitrose Cooks’ Ingredients - Dark Chocolate Chips 100g

Brand: Waitrose & Partners

Best before date affected: All date codes

As a precautionary measure we are recalling the above product as some packs contain milk which is not declared on the packaging. 

Any customers who have an allergy to milk should not consume this product and return it to Waitrose for a refund.

Please contact our Customer Care team on 0800 188 881

We apologise for any inconvenience caused

Brand: Waitrose Ltd. 

Use by affected: Use by 6th Jan 2019

This product has been incorrectly packed with a product containing undeclared meat (duck) and sesame.

If you have a sesame allergy or are avoiding the consumption of meat, please do not consume. 

Package up item and return the product to your local Waitrose branch for a full refund. 

Website: www.waitrose.co.uk

Freephone: 0800 188884

We apologise that it has been necessary to recall this product and for the inconvenience caused.

Use by 27 Dec

As a precautionary measure we are recalling the above product and date code as some packs may contain pistachio nuts which are not declared on the packaging.

Any customers who have an allergy to pistachio nuts should not consume this product and return it to Waitrose for a refund.

Website: www.waitrose.co.uk

Freephone: 0800188884

We apologise that it has been necessary to recall this product and for the inconvenience caused.

Waitrose 6 Chunky Battered Haddock  Fish Fingers

Brand: Waitrose Ltd

Use by affected: BBE Nov19

We are recalling the above product due to the presence of large fish bones which have the potential to cause injury if consumed

- Do not consume

- Package up item

- Return the product to your local Waitrose branch for a full refund

Website: www.waitrose.co.uk

Freephone: 0800188884

We apologise that it has been necessary to recall this product and for the inconvenience caused.

Seriously Cheddar Melting Pot 150g

Use by affected: All Codes

Seriously Cheddar are recalling all batches of the above products as a precautionary measure. There is a small risk that the glass pot may break when heated and may pose a potential safety risk.

- Do not use

- Package up item

- Return the product to your local Waitrose branch for a full refund

Please contact

Freephone:0800 083 4358

We apologise that it has been necessary to recall this product and for the inconvenience caused.

This product was sold in Waitrose between 4 December 2018 and 14 December 2018.

Brand: Pieminster

Use by affected: 14 December 2018

This product is being recalled from sale as a precautionary measure as it has been identified that a small number of pies may contain small pieces of clear plastic.

• Do not consume
• Package up item
• Return the product to your local Waitrose branch for a full refund

Website: hello@pieminister.co.uk

Telephone: 0117 9111503

We apologise that it has been necessary to recall this product and for the inconvenience caused.

Use by 3/12/18

As a precautionary measure Nestle are recalling the above product with the above date code as a limited number of packs have been delivered in error with French language labels.

Any customers who have an allergy to milk/gluten/egg/nuts and have bought packs with the above date code should not consume them, but return them to Waitrose for a full refund. No other Nestle date codes or products are affected by this recall.

We apologise for any inconvenience to our customers.

If you have any questions please contact the Nestle Customer Careline on Freephone 0800 000030

English Cheesecake Company 2 Treacle Tart Cheesecake Slices – use by 24 Nov & 26 Nov

As a precautionary measure the English Cheesecake Company are recalling the above product with the above date codes as a limited number of incorrect product has been packed in these packs.

Any customers who have bought packs with the above date codes with an allergy to soya should not consume them, but return them to Waitrose for a full refund. No other date codes or products are affected by this recall.

We apologise for any inconvenience to our customers.

If you have any questions please contact the Waitrose Customer Care line on 0800 188884

Waitrose 12 Breaded King Prawns 160g – use by 28 Nov

Waitrose Christmas Spicy Prawn Selection 245g – use by 30 Nov and 4 Dec

As a precautionary measure Waitrose are recalling the above products with the above date codes as a limited number of packs have been produced with an incorrect date code printed on the label.

Any customers who have bought packs with the above date codes should not consume them, but return them to Waitrose for a full refund. No other Waitrose date codes or products are affected by this recall.

We apologise for any inconvenience to our customers.

If you have any questions please contact the Waitrose Customer Careline on 0800 188884 

USE BY 3rd Nov

As a precautionary measure Waitrose is recalling the above product/date code as it contains ingredients and allergens which are not declared on the packaging.

Any customers who have an allergy to cashew nuts, mustard, wheat, soya and barley that have purchased packs with this date code must not consume, and return the product to Waitrose for a full refund.

No other Waitrose products or date codes are affected by this recall. We apologise for any inconvenience to our customers. If you have any questions please contact Waitrose Customer Care on 0800 188884.

USE BY 3 NOV

As a precautionary measure Waitrose is recalling the above product/date code as a number of packs have the incorrect back label applied, meaning that the “may contain gluten and soya” statement is missing.

Any customers who have an allergy to gluten and/or soya that have purchased packs with this date code must not consume, and return the product to Waitrose for a full refund. No other Waitrose products or date codes are affected by this recall.

We apologise for any inconvenience to our customers. If you have any questions please contact

Waitrose Customer Care on 0800 188884. 

Use By 29 October 2018

As a precautionary measure Waitrose are recalling the above product with the above date code as a limited number of packs may contain a Madeira sauce sachet, an ingredient of which contains milk not included in the ingredients list.

Any customers who have an allergy to milk and have bought packs with the above date code should not consume them, but return them to Waitrose for a full refund.

No other Waitrose date codes or products are affected by this recall.

We apologise for any inconvenience to our customers.

If you have any questions please contact the Waitrose

Customer Care on 0800 188884

Best Before End Apr 2019 WY 8236

Some packs of Essential Waitrose Fruit & Nut Muesli 1kg may contain a small quantity of grains which have not been properly milled.

The grains are hard and may cause discomfort if bitten.

As a precautionary measure we are advising our customers not to eat this product with the above date code.

Customers who have purchased this product should return to Waitrose for a full refund.

If you have any questions please contact Waitrose Customer Care on 0800 188884

We apologise for any inconvenience this may have caused.

Dorset Cereals Gloriously Roasted Nut Muesli 600g

Best before 24 06 2019 MX8236 And Best Before 28 06 2019 MX8240

Some packs of dorset cereals gloriously roasted nut muesli 600g may contain a small quantity of grains which have not been properly milled. The grains are hard and may cause discomfort if bitten.

As a precautionary measure we are advising our customers not to eat this product with the above date codes.

Customers who have purchased this product should return to Waitrose for a full refund.

For further information please contact the Dorset Cereal consumer services team at:-

pleasetellus@dorsetcereals.co.uk or telephone 0800 5878901

We apologise for any inconvenience this may cause.

PLEASE NOTE THAT NO OTHER DORSET CEREALS PRODUCTS ARE AFFECTED

Expiry Date: Pack of 12 2020-12 and 2021-01

Expiry Date: Pack of 18 2021-01

We have been informed that a limited number of the above condoms are not passing their stringent shelf-life durability tests.

Only the above date codes are affected. Any customers who have bought packs with the above date codes should not use them, but return them to Waitrose for a full refund.

No other Durex batch codes or products are affected by this recall.

We apologise for any inconvenience to our customers. If you have any questions please contact the Durex Customer Careline on +44 (0) 1753 506 950 

All Best Before dates

Bradbury & Son are recalling this Lo-Col 195g product as the allergen milk is not highlighted in bold on the ingredients list.

Any customers who have an allergy to milk must not consume this product and should return it to Waitrose for a full refund.

We apologise for any inconvenience to our customers.

If you have any questions please contact Waitrose Customer Care line on 0800 188884

Best Before End Nov 2019

Quorn Foods are recalling the above product with the above date code due to a packing error. Some Quorn burgers containing gluten have been packed in gluten-free packaging.

Any customers with coeliac disease or gluten intolerance must not consume the product with the above date code but return them to their retailer for a full refund. No other Quorn products are affected by this recall.

We apologise for any inconvenience to our customers.

If you have any questions please contact Quorn Customer Care on 0345 6029000

Varieties: Cucumber – Floral – Salty Lemon – Crisp Tonic – Light Tonic

All codes up to and including BBE 31st March 2019

As a precautionary measure Schweppes are recalling some bottles of 1783 tonic as there is a fault in how some caps have been applied which may cause them to pop off during opening.

Any customers who have bought bottles with the above date codes should not open, but return them to Waitrose for a full refund.

No other Schweppes date codes or products are affected by this recall.

We apologise for any inconvenience to our customers.

If you have any questions please contact the Schweppes Customer Careline on Freephone 0800 227711

Waitrose Essential Frozen Supersweet Sweetcorn Best Before End Aug 18 / Oct 19 / Nov 19 only

Waitrose Essential Frozen Vegetable Mix – All date codes to BBE Jan 20

Waitrose Frozen Fine Cut Steamers – All date codes to BBE Jan 20

Waitrose Frozen Love Life Vegetable Medley Steamers – All date codes to BBE Jan 20

Waitrose are undertaking a voluntary recall on a precautionary basis due to the potential presence of Listeria.

This product should not be consumed, but returned to Waitrose for a full refund.

We apologise for any inconvenience caused. 

If you have any questions please call Waitrose Customer Care on 0800 188884.

Waitrose Cooks’ Ingredients Dark Soya Sauce

BBE Jun 2019 / Jul 2019 / Aug 2019 / Sep 2019 / Nov 2019

Waitrose Cooks’ Ingredients Light Soya Sauce

BBE Jun 2019 / Jul 2019 / Sep 2019

As a precautionary measure Waitrose is recalling the above products and date codes, as some bottles may contain small fragments of glass.

Any customers who have purchased the above products should not consume them but return them to Waitrose for a full refund.

We apologise for any inconvenience caused to our customers.

If you have any questions please contact Waitrose Customer Care on 0800 188884.