Customer information notices
Latest notices
Product recall : WHITE RABBIT CHICK’N & PESTO CALZONE 290g and WHITE RABBIT THE SMOKIN’ VEGAN 353g
08/06/2022
WHITE RABBIT CHICK’N & PESTO CALZONE 290g
BEST BEFORE 02/06, 03/06
WHITE RABBIT THE SMOKIN’ VEGAN 353g
BEST BEFORE 30/05, 31/05, 01/06, 02/06
Waitrose is recalling the above products due to the possible presence of milk that is not declared on the label, which if consumed by someone with an allergy/intolerance may lead to illness.
- Do not use if you have an allergy to milk
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: White Rabbit at hello@whiterabbitpizza.co.uk
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall
11/05/2022
- Waitrose Roast Chicken Salad with Salad Cream Sandwich
- Waitrose Roast Chicken & Stuffing Sandwich
- Waitrose Roast Chicken & Sweetcorn Sandwich
- Waitrose Essential Chicken Mayo Sandwich
- Waitrose Chicken & Bacon Caesar Wrap
- Waitrose Sweet Chilli Chicken with Coconut & Coriander Pickle Wrap
- Waitrose Deep Filled Roast Chicken & Stuffing Sandwich
- Waitrose Roast Chicken & Bacon Sandwich
- Waitrose Deep Filled Roast Chicken & Bacon Sandwich
- Waitrose Entertaining Meat Roulade Wrap Selection
Brand: Waitrose
Use By: All Use by dates up to and including 14 May
Waitrose is recalling the above products as a precautionary measure due to the potential presence of Salmonella, which may cause illness if consumed.
No other Waitrose products are impacted.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Waitrose Customer Care 0800 188 881, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : ELITE BITTERSWEET CHOCOLATE BAR 85G
04/05/2022
ELITE BITTERSWEET CHOCOLATE BAR 85G
Brand: ELITE
Best Before ALL DATE CODES
Elite is recalling the above product due the possible presence of salmonella in this product, which if consumed could cause illness.
- Do not use
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Waitrose Customer Care 0800 188 881, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : KINDER SURPRISE 20g
09/04/2022
KINDER SURPRISE 20g
Brand: Ferrero / Kinder
Best Before affected: All Dates
Ferrero is recalling the above product due to the possible link to a number of reported cases of salmonella
- Do not consume
- The toy in this product is not affected
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund.
Contact the Ferrero consumer careline on consumers.uk@ferrero.com or 0330 053 8943 to obtain a full refund
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : Snaffling Pig (various lines from John Lewis)
24/02/2022
SNAFFLING PIG (VARIOUS LINES)
Brand: THE SNAFFLING PIG CO.
Best Before: All up to the 23rd Sept 22
The Snaffling Pig Co is recalling the below products as a precautionary measure due to the potential presence of Salmonella, which may lead to illness if consumed.
Do not consume
● Package up item
● Return the product to your local John Lewis & Partners for a refund
Contact: John Lewis Customer Care 03456 100 342
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : Waitrose Green Pesto with Basil 145g
22/02/2022
GREEN PESTO WITH BASIL 145g
Brand: Waitrose
Use By: 27 FEB
Waitrose is recalling the above product as a precautionary measure due to the potential presence of Salmonella, which may lead to illness if consumed.
● Do not consume
● Package up item
● Return the product to your local Waitrose & Partners branch for a refund
Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : AWFULLY POSH PORK CRACKLING 40g
20/02/2022
AWFULLY POSH PORK CRACKLING 40g
All date codes up to and including Best Before 23rd July 2022
AWFULLY POSH PORK SCRATCHINGS 40g
All date codes up to and including Best Before 25th June 2022
Waitrose is recalling the above products due to the possible presence of salmonella which if consumed by someone may lead to illness.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a full refund
Contact: Customer Care 0800 188 881, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : QUORN CREAMY KORMA BITES 180g
12/02/2022
QUORN CREAMY KORMA BITES 180g
Brand: QUORN
Best Before: All date codes between 11/02/22 and 21/02/22 inclusive.
Quorn is recalling selected date codes of the above product due to the possible presence of an undeclared allergen (milk), which if consumed by anyone with an allergy, could cause illness.
● Do not consume if you have an allergy to milk
● Package up item
● Return the product to your local Waitrose & Partners branch for a refund
Contact: Waitrose Customer Care 0800 188 881, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : WAITROSE PROSCIUTTO CAPPELLETTI 310g & WAITROSE ESSENTIALS CHEESE AND SMOKED HAM TORTELLONI 300g
04/02/2022
WAITROSE PROSCIUTTO CAPPELLETTI 310g
WAITROSE ESSENTIALS CHEESE AND SMOKED HAM TORTELLONI 300g
WAITROSE PROSCIUTTO CAPPELLETTI 310g
Use by : 20 FEB, 21 FEB
WAITROSE ESSENTIALS CHEESE AND SMOKED HAM TORTELLONI 300g
Use by : 21 FEB
Waitrose is recalling the above products due to the possible presence of nuts (pistachio) which if consumed by someone with an allergy/intolerance may lead to illness.
- Do not use if you have an allergy to nuts (pistachio)
- Package up item
- Return the product to your local Waitrose & Partners branch for a full refund
Contact: Waitrose Customer Care 0800 188 881, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : Jus Rol Puff Pastry Block 500g
27/01/2022
Jus Rol Puff Pastry Block 500g
Brand: Jus Rol
Best Before: 31 JAN 2022
General Mills UK Limited is recalling the above product due to the potential presence of salmonella as a precautionary measure. This means the product is a possible health risk.
- Do not consume the product
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Jus Rol Careline on 0800 125 577
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : OMBAR CENTRES COCONUT AND VANILLA 70G
06/01/2022
Brand: Ombar
Best Before: 30 SEP 2022
Batch code 354
Moon Foods Ltd is recalling the above product as some packs have been filled with Ombar Centres Hazelnut Truffle 70g, which contain nuts (hazelnut) which is not declared on the label. This means the product is a possible health risk for anyone with an allergy to nuts (hazelnut).
- If you have an allergy to nuts (hazelnut) do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Moon Foods Limited on 01223 884 540 or email hello@ombar.co.uk
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : OPIES PICKLED WALNUTS 390g
23/12/2021
OPIES PICKLED WALNUTS 390g
Brand: Opies
Best Before End: 11/2024 Batch Code L1327
Bennett Opie Ltd is recalling the above product as some packs have been filled with pickled cornichons and onions, which contain mustard and sulphites which is not declared on the label. This means the product is a possible health risk for anyone with an allergy to mustard, sulphur dioxide or sulphites.
- If you have an allergy to mustard, sulphur dioxide or sulphites do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Bennett Opie Ltd on 01795 476154 or email recall@b-opie.com
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : St HELENS FARM GOATS BUTTER 250g
21/12/2021
St HELENS FARM GOATS BUTTER 250g
Brand: St Helen’s Farm
Use By: All dates up to and including 13th March 2022
St Helen’s Farm is recalling the above product due to potential metal contamination. The possible presence of metal makes this product unsafe to eat.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: 01430 861715 or email info@sthelensfarm.co.uk
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : PIEMINISTER MOOLIN ROUGE PIE CHEF KIT FOR TWO 578g
01/12/2021
PIEMINISTER MOOLIN ROUGE PIE CHEF KIT FOR TWO 578g
Brand: Pieminister
Use By: 15 JAN 2022, 3 FEB 2022
Pieminister is recalling the above product as it contains butter (milk) which is undeclared on the packaging. This means the product is a possible health risk for anyone with an allergy to milk.
- If you have an allergy to milk, do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Hello@pieminister.co.uk 0117 911 1503
We apologise that it has been necessary to recall this product and for the inconvenience caused.

Product recall : WAITROSE THRIVE FISH PIE 250g
19/11/2021
WAITROSE THRIVE FISH PIE 250g
Brand: Waitrose
Best Before End: March 2023, Batch Code L1272 only
Waitrose is recalling the above product as an error has resulted in some packs containing a beef lasagne and an undeclared egg allergen on the product label, which if consumed by someone with an egg allergy could cause illness.
- Do not consume if you have an allergy or intolerance to egg
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Waitrose Customer Care 0800 188 881, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
