Customer information notices

Latest notices

Product recall : MR PORKY CRISPY STRIPS 35G

21/08/2021

MR PORKY CRISPY STRIPS 35G

 

Brand: Mr Porky

Best Before affected: All date codes

Mr Porky is recalling the above product due to salmonella

  • Do not consume
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a full refund 

Contact:  +44(0)28 38840249 or email recall@mrporky.co.uk

We apologise that it has been necessary to recall this product and for the inconvenience caused.

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Product Recall - M&M Crispy Pouch 107g

06/08/2021

Brand: Mars

Best Before affected:

23.01.2022 & 30.01.2022

Batch Codes:

125A1HAG03, 125A2HAG03, 125A3HAG03, 125B1HAG03, 125B2HAG03, 125B3HAG03, 125C1HAG03, 125C2HAG03, 125G3HAG03, 126A1HAG03, 126A2HAG03, 126A3HAG03, 126B1HAG03, 126B2HAG03, 126B3HAG03, 126C1HAG03 & 126C2HAG03

Mars Wrigley is recalling the above line due to the presence of a genetically modified organism (GMO) in an ingredient.

● Do not consume

● Package up item

● Return the product to your local Waitrose & Partners branch for a full refund

Contact: www.gbr.mars.com/contact-us or 0800 9520 077 

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Product Recall -Applaws Dry Cat Food

09/08/2021

 

APPLAWS DRY CAT FOOD

Applaws Dry Cat Senior Chicken 2kg,

Applaws Dry Cat Chicken with Salmon 2kg,

Applaws Dry Cat Chicken 2kg, Applaws Dry Cat Chicken 7.5kg

Brand: Applaws

Batch Code: GB218E5009

 

Fold Hill Foods are recalling the above product as there is a concern on the

safety of the products. There has been an increase in cases of pancytopenia

in cats and there is a possible link to the cat food products listed in this

notice.

 

● Stop feeding these to your cat

● If you are concerned about the health of your pet, seek immediate advice from

your vet

● Package up item

● Return the product to your local Waitrose & Partners branch for a refund

 

Contact: Waitrose Pet 0345 032 8002 or email customerservices@waitrosepet.com

We apologise that it has been necessary to recall this product and for the inconvenience caused.

End Date: 30 August 2021

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Product Recall - WAITROSE CHICKEN KOFTA KEBABS WITH SPICY ZHOUG 110g

21/05/2021

WAITROSE CHICKEN KOFTA KEBABS WITH SPICY ZHOUG 110g

Brand: Waitrose

Use By: 27 May

 

WAITROSE DELI COUNTER CHICKEN KOFTA KEBABS WITH SPICY ZHOUG 

Brand: Waitrose

Purchased between: 18 May - 21 May

 

Waitrose are recalling the above product as some packs have been filled with the incorrect product, containing milk that is not declared on the label

  • If you have an allergy to milk do not consume
  • Package up item
  • Return the product to your local Waitrose branch for a refund 

Contact: Waitrose Customer Care 0800 188 881, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

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Product Recall -ITSU VEGETABLE FUSION GYOZA 300g

13/05/2021

Brand: Itsu Grocery

Best Before: 11.04.2022

Itsu Grocery are recalling the above product as some packs have been filled with the incorrect product containing crustaceans, mollusc and fish and may contain egg which is not declared on the label

  • If you have an allergy to crustaceans, mollusc, fish, egg or are vegetarian / vegan do not consume
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a refund 

Contact: Itsu Grocery 07958 426463 or email customerservice@itsugrocery.com

We apologise that it has been necessary to recall this product and for the inconvenience caused.

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Product Recall -Walls Twister Peek a Blue Ice Lollies 5x70ml

30/04/2021

Walls Twister Peek a Blue Ice Lollies 5x70ml

Brand: Walls

Best Before: All date codes

Walls are recalling the above product due to incorrect allergen labelling of milk, which is not included within the ingredients list.

  • If you or your child have an allergy to milk do not consume
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a refund 

Contact: 0800 146252

or

ukicare@unilever.com for further information.  

We apologise that it has been necessary to recall this product and for the inconvenience caused.

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Product Recall -LITTLE DISH CHICKEN & VEG PIE 200g

01/04/2021

Brand: Little Dish

Use By: 18 APR

Little Dish are recalling the above product as some packs have been filled with the incorrect product containing fish, which is not declared on the label

  • If you or your child have an allergy to fish do not consume
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a refund 

Contact: Little Dish 020 3291 2409 or email hello@littledish.co.uk

We apologise that it has been necessary to recall this product and for the inconvenience caused.

 

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Product Recall -Jim Jams Dark Hazelnut Choc Spread 330g Jim Jams Dark Chocolate Orange Spread 330g

01/04/2021

Brand: Jim Jams 

Best Before affected: All date codes

As a precautionary measure we are recalling the above lines due to the possible presence of milk in a product that makes a “No dairy'' claim on the label.

  • Do not consume if you have an allergy or intolerance to milk. 
  • Package up item
  • Return the product to your local Waitrose & Partners branch for a full refund 

Contact: Waitrose Careline  0800 188 881

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Product Recall - HIPP ANTI-REFLUX MILK 800G

17/03/2021

Brand: HIPP

Best Before End: 8.10.2021

Batch: 1554856

HiPP are recalling this product as a precautionary measure as this batch may not be thickening as expected. The product itself is not harmful to a baby’s health and meets all nutritional requirements.

  • Contact HiPP UK on 0800 298 4477, by emailing hello@hipp.co.uk  or
  • For a full refund return to Waitrose as part of your routine shopping 

We apologise that it has been necessary to recall this product and for the inconvenience caused.

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Product Recall -WAITROSE ESSENTIAL FROZEN SEAFOOD SELECTION 250G

22/01/2021

 

Brand: Waitrose 

Best Before End: All dates up to JAN 2022

We are recalling these products due to the possible presence of salmonella in these products, which if consumed could cause illness.

  • Do not consume
  • Return the product to your local Waitrose branch for a refund
  • Contact:  Waitrose Customer Care 0800 188 884, Option 4   

We apologise that it has been necessary to recall this product and for the inconvenience caused.