Waitrose has recycled packaging materials such as cardboard and plastic from its shops and distribution centres for more than 20 years. In 2017 we recycled over 780 tonnes of plastic. 80% of our overall packaging is widely recyclable.

As part of our legal packaging obligation, Waitrose spends almost £1 million a year to help recycle consumer packaging. We also encourage customer recycling and our Waitrose shops offer recycling facilities for customers where feasible, the only limiting factors are space or local collection arrangements. As part of our commitment to encouraging customers to recycle, we provide recycling points for plastic carrier bags in Waitrose shops; our five Food & Home shops offer mobile phone recycling; and in 2010 we introduced battery recycling facilities in our shops.

Waitrose also supports websites Recycle Now and Recycle More that enable consumers to identify their nearest recycling centre and, importantly, the types of materials that can be recycled.

Working with WRAP, the British Retail Consortium and other leading retailers, we developed a standard on-pack recycling labelling scheme for packaging, which was launched in 2008. The initiative replaces the previous range of recycling symbols and messages with a single Recycle Now logo and an icon to indicate the recyclability of the packaging.

Recycling electrical equipment

First introduced in 2007, the Waste Electrical Regulations aim to reduce the quantity of waste electrical and electronic equipment and increase its reuse, recovery and recycling. 

Unwanted electrical equipment is the UK’s fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If not recycled, electrical equipment will often end up in landfill where hazardous substances can leak out and cause soil and water contamination, which can harm wildlife and human health.

As a producer and distributor of electrical and electronic equipment, Waitrose is pleased to offer our customers the chance to recycle their old electrical items when purchasing a new like-for-like item from one of our stores. 

The item you wish to return and recycle does not have to have been originally purchased from Waitrose. However, it must be of an equivalent type and size to the new product that you have purchased in one of our Waitrose stores. Items purchased from John Lewis online should be returned to your preferred John Lewis store rather than Waitrose.

Make sure the item you wish to return is clean and dry. Visit one of the Welcome Desks and speak to one of our Partners.

Frequently asked questions

How will I know whether the new products I buy can be recycled?+

Does John Lewis offer a collection service for large electrical products?+

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