Waitrose & Deliveroo

WAITROSE FOOD

YOU LOVE, DELIVERED

BY DELIVEROO

Your groceries could be with you in as little as 20 minutes, thanks to our new relationship with Deliveroo. This super-quick and simple service is now being trialled in 30 Waitrose shops. Scroll down to find out where they are, or check on Deliveroo.

IT'S SIMPLE AND EASY

1. Download the Deliveroo app

Go to the App Store or Google Play and search for Deliveroo. Alternatively, you can visit deliveroo.co.uk

2. Find your nearest store

If you live near one of the 30 Waitrose shops taking part in the trial, type ‘Waitrose’ into the search bar to find out if you are in the delivery zone.

3. Add to basket

Select from more than 650 Waitrose and branded products such as ready meals, fruit, vegetables, meat, milk, snacks, store-cupboard and cleaning essentials, as well as beer and wine.

4. Wait for your order to arrive

You can track its progress on the app. Your rider will place your groceries on your doorstep and wait at a safe distance for them to be collected.

Find out if our same-day in-house service, Waitrose Rapid, offering delivery within two hours, is in your area.

Not in a hurry? Book a delivery slot or Click & Collect

YOUR QUESTIONS ANSWERED

How long will the trial last?

The trial is expected to last until the end of November.

Will the service be available in more shops in the future?

This initial trial began in five shops in September. In October a further 25 were added. Other locations may be tested before the trial ends in November.

 

What products will be available?

More than 650 Waitrose and branded products will be available initially, including ready meals, fruit, vegetables, meat, milk, snacks, store-cupboard and cleaning essentials as well as beer and wine.

Is there a minimum spend?

Yes, £10.

Will there be a delivery charge for my order?

Yes, between £2.50 and £4.99 depending on how far away from the store you live. There is no additional charge for delivery for Deliveroo Plus members.

What time of day can I order?

Typically, from one hour after the shop opens to one hour before it closes. Opening hours can be found here.

For questions about Deliveroo’s service, please visit its FAQ page here.