Customer information notice

Latest notice

We apologise for any inconvenience this may have caused and would like to assure customers of our continued commitment to the highest standards of product quality and food safety.

06/01/2026

SMA First Infant Baby Milk Powder Formula 800g

Batch Codes : 51170346AA 51170346AB 51340346AB 51580346AA 51590346AA 52760346AB 52760346AD 52780346AA 51590346AB 52750346AE

                                  &

SMA First Infant Baby Milk Ready to Use Formula 200g

Batch Codes : 52860295M 52870295M 53220295M 53230295M 52870295M 53030295M 53040295M 53070295M 53080295M

We are recalling the above two products due to safety concerns

● Do not consume

● Package up item

● Return the product to your local Waitrose & Partners branch for a refund

Contact:  Waitrose Customer Care 0800 188 884, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

30/12/2025

Waitrose No1 Deeside Mineral Water 750ml & Waitrose No1 Deeside Sparkling Water 750ml

Mineral Water Batch Codes - NOV2027 28, DEC2027 01, DEC2027 02, DEC2027 10, DEC2027 11, DEC2027 16

Sparkling Water Batch Codes - DEC2027 01, DEC2027 03, DEC2027 12, DEC2027 15, DEC2027 25

We are recalling the above lines due to potential glass contamination

● Do not consume

● Package up item

● Return the product to your local Waitrose & Partners branch for a refund

Contact:  Waitrose Customer Care 0800 188 884, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

23/12/2025

TINC Festive Santa Bottle

We are recalling the above product due to safety reasons

● Stop Using

● Package up item

● Return the product to your local Waitrose & Partners branch for a refund

Contact:  Waitrose Customer Care 0800 188 884, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

28/10/2025

Good Grips Pasta Scoop Strainer 

We are recalling the above product due to a batch that contained a primary aromatic amine (PAA) above the permitted level. Primary aromatic amines (PAA) are substances that can be used in the production of certain dyes and pigments. This means there is a risk of exposure to a potential carcinogen.

If you have bought this product between 15 May 2024 and 25 October 2025

● Stop Using it Immediately

● Package up item

● Return the product to your local Waitrose & Partners branch for a refund

Contact: Waitrose Customer Care 0800 188 884, Option 4

We apologise that it has been necessary to recall this product and for the inconvenience caused.

17/03/2025

KELLY LOVES SUSHI GINGER (150ml)

Best Before Date: 09/02/2026   

Batch Number UK12019

We are recalling KELLY LOVES SUSHI GINGER (150ml) due to a potential risk of glass contamination.

• Do not consume
• Package up item
• Return the product to your local Waitrose & Partners branch for a refund
• Contact: Waitrose Customer Care 0800 188 884, Option 4
• For further information contact Coca Cola using 0800 227711 

We apologise that it has been necessary to recall this product and for the inconvenience caused.