Customer information notice
Latest notice
We apologise for any inconvenience this may have caused and would like to assure customers of our continued commitment to the highest standards of product quality and food safety.
05/12/2024
ZOE Daily 30+ 7 Day (112.5g)
Brand: Waitrose
Before Date: 30/09/2025
We are recalling ZOE Daily 30+ 7 Day (112.5g) due to possible presence of small stones and small metal fragments
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
02/12/2024
Grind Iced Vanilla Oat Latte Coffee
Brand: Grind
Before Date: 02/02/2025
We are recalling Grind Iced Vanilla Oat Latte Coffee due to potential Milk Contamination
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
29/11/2024
Waitrose Chinese Takeaway bag for 2
Brand: Waitrose
Before Date: From 21 Sept - 04 Dec
We are recalling Waitrose Chinese Takeaway bag for 2 due to undeclared allergen - Mollusc
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
11/11/2024
Dell’Ugo Prawn, Garlic and Chilli Ravioli 250g
Brand: Dell'Ugo
Before Date: 07 DEC
We are recalling Dell’Ugo Prawn, Garlic & Chilli Ravioli due to an undeclared fish allergen.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
For more information contact Ugo Foods 020 82070100.
28/10/2024
Merchant Gourmet Black Dhal 250g
Brand: Merchant Gourmet
Before Date:
Best before 21.07.26 Batch number:LP22407S00262
Best before 04.08.26 Batch number: LP42407S00461
Best before 06.10.26 Batch number: LP22410S00008
We are recalling selected dates of Merchant Gourmet Black Dhal due to potential cross contamination of peanut in the mustard seed.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4 Perkier - hello@perkier.co.uk
We apologise that it has been necessary to recall this product and for the inconvenience caused.
25/10/2024
Perkier Salted Caramel Dark Chocolate bars
Brand: Perkier
Before Date: 08.10.2025.
We are recalling Perkier Salted Caramel Dark Chocolate bars due to the product containing undeclared almonds
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4 Perkier - hello@perkier.co.uk
We apologise that it has been necessary to recall this product and for the inconvenience caused.
23/10/2024
Barts Yellow Mustard Seeds
Brand: Bart
Best Before Date: Aug 2027.
We are recalling Barts Yellow Mustard Seeds due to the presence of Peanuts in Mustard Powder and Mustard Seeds
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
21/10/2024
WR CI Yellow Mustard Seeds 58g
Brand: Waitrose
Best Before Date: Aug 2027.
We are recalling WR Cooks Ingredients Yellow Mustard Seeds 58g due to the presence of Peanuts in Mustard Powder and Mustard Seeds
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
21/10/2024
WR CI Pickling Spice 32g
Brand: Waitrose
Best Before Date: Sept 2026.
We are recalling WR Cooks Ingredients Pickling Spice 32g due to the presence of Peanuts in Mustard Powder and Mustard Seeds
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
28/05/2024
Crosta & Mollica Sugo Alla Norma Pasta Sauce 340g
Pack size: 340g
Brand: Crosta & Mollica
Best Before: 08/01/2027
Crosta & Mollica are recalling a selected date code of the above product
because of the possible presence of glass, which makes it unsafe to eat.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Crosta & Mollica: 0207 627 5207 or info@crostamollica.com
We apologise that it has been necessary to recall this product and for the inconvenience caused. caused.
17/04/2024
Magnum Almond Ice Cream Sticks (3 x 100ml)
Pack size: (3 x 100ml)
Brand: Magnum Ice Cream
Use By: 12/2025
We are recalling a selected date of the above product due to to the possible presence of plastic and metal.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
12/04/2024
Waitrose Pitted Spanish Queen Olives Drained 113g
Pack size: 113g
Brand: Waitrose
Use By: DEC 2025
We are recalling a selected date of the above product due to possible glass contamination.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.
03/04/2024
Magnum Classic Multi Pack 3 x 100ml
Brand: Magnum
Best Before Date: 11/2025
Batch Codes: L3324, L3325, L3326, L3327, L3328
Magnum is taking the precautionary measure of recalling a limited number of Magnum Classic Ice Cream Sticks 3x100ml due to internal safety checks showing that they may contain small pieces of metal.
The safety of the people that buy and use our products is always our number one priority which is why we are recalling these products.
No other Magnum products are affected.
- Do not consume
- Destroy the product
- Return the outer carton to your local Waitrose & Partners branch for a refund
Contact Magnum careline team for further guidance: 0800 678 1031
We apologise that it has been necessary to recall this product and for the inconvenience caused.
23/12/2021
OPIES PICKLED WALNUTS 390g
Brand: Opies
Best Before End: 11/2024 Batch Code L1327
Bennett Opie Ltd is recalling the above product as some packs have been filled with pickled cornichons and onions, which contain mustard and sulphites which is not declared on the label. This means the product is a possible health risk for anyone with an allergy to mustard, sulphur dioxide or sulphites.
- If you have an allergy to mustard, sulphur dioxide or sulphites do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Bennett Opie Ltd on 01795 476154 or email recall@b-opie.com
We apologise that it has been necessary to recall this product and for the inconvenience caused.
07/02/2024
Waitrose PlantLiving: 4 Frozen Bean Burgers 454g
Pack size: 454 g
Brand: Waitrose
Use By: 12 2024, Lot 3348S0
We are recalling this product as soya has not been declared on the label. This poses a risk to those with an allergy to soya.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.