Shopping made simpler
If you are a myWaitrose member, you can use ScanPayGo. It’s simple and one of the fastest ways to shop with us in store. Just scan and pack as you shop – using your phone or one of our handsets – then pay at the Self Checkout Area.
TWO WAYS TO SCAN PAY GO
USE YOUR MOBILE
OPEN THE WAITROSE APP
Install and open the Waitrose app on your phone – the same app you use to shop online and access your vouchers. Sign in to your Waitrose account, making sure it’s linked to your myWaitrose card, then tap ScanPayGo. If you don’t have a myWaitrose card,
SCAN THE QR CODE
Scan the QR code at the ScanPayGo rack get started. Use your phone’s camera to scan the barcode on each item, then pack in your bag as you go. If you have trouble scanning an item, keep it to one side and let a Partner know at the checkout.
To pay at the Self-Checkout Area, tap Checkout on the app and follow the instructions on your phone screen. Don't forget to scan any vouchers
before you pay.
download the app
Tips for using Scan Pay Go
SCAN ALL ITEMS
You need to scan every item before placing it into your bag, including products on offer – even when it is buy one get one free. Some promotions will not register on your handset but will be applied when you check out.
Some fruit and vegetables need to be weighed. Place your product on the scales in the aisle and follow instructions to get a barcode label.
CHECK Loose items
Some fruit, vegetables and bakery items don’t have a barcode on the product. Use the ‘Scan me’ barcode on the shelf edge.
Scan the item and keep it separate in your trolley. Declare the item to a Partner at the checkout to have the tag removed.
As part of the process, we’ll occasionally rescan your shop, just to make sure that you’re charged correctly. Our Partners will assist you with this process.