myWaitrose benefits & vouchers

All myWaitrose members can enjoy special savings on a variety of products, online and in store, with no voucher needed. You can discover the latest offers on the myWaitrose offers page. You can also benefit from our free hot drink offer and member-only competitions. Discover all myWaitrose benefits.

Most weeks you can choose two digital personalised vouchers. When you have made your selection you can redeem in store by scanning a voucher barcode displayed on your mobile phone or by applying your vouchers to an online order at checkout*.

*Online reward restrictions apply, please check T&Cs.

Don’t forget to check out the myWaitrose offers page for other myWaitrose savings.

Personalised vouchers are single use only, and save you money on your shop when purchasing the product listed on the voucher. Any savings applied to your shop from a voucher will not save you money on multiples of that product purchased.

You will need to swipe your myWaitrose card regularly when you shop with us. Vouchers are based on your purchase history with your myWaitrose card and therefore will be personalised to you. If you’re a new myWaitrose customer, it may be several weeks until you start receiving your personalised vouchers. You may not receive personalised vouchers every week. Many more benefits and savings can be found on the myWaitrose benefits page. 

Your vouchers are based on your recent purchase history, so please make sure you have the correct myWaitrose card attached to your online account. You can check your online account details on the Card & details section on the myWaitrose hub.

New vouchers are usually offered each week, but there will be times when some customers won't have vouchers available for short periods. Don't worry – this is only temporary and you’ll see your vouchers again after a few weeks. Please see myWaitrose terms & conditions for more information. 

If you're a new myWaitrose member or you haven't shopped with us and scanned your card for a while you may not be eligible for vouchers yet. In order to be eligible for myWaitrose vouchers you need to regularly swipe your myWaitrose card against your Waitrose shops. 

Otherwise, it may be that you've  already chosen or redeemed all your vouchers for that week. Vouchers refresh periodically so check back regularly to make the most of your savings.

In store shopping:

You can choose and redeem vouchers through our app by using the view vouchers function on your home screen or account menu.

Please make sure you are using the latest version of our app - you may need to do a manual update of your app. Minimum app versions as below

iOS: Version 2.6.0 | Download on the app store

Android: Version 2.7.2.2441 | Download on the play store

Online orders:

Once you have chosen your rewards on our website or through the app you will be able to apply them during an online order checkout in the app the same as you would using the website.

At checkout, return to this page or your vouchers page at the top of the myWaitrose hub from your mobile phones web browser. You will then be able to select ‘Use now in store’ in order to display your barcode on your mobile phone.

You can then scan the voucher barcode at the till before you pay for your groceries. No minimum spend required to qualify for this offer.

Yes, our tills will accept a screenshot of a voucher on your phone.

Yes, you can print a voucher at home to use in store. First, go to your My Voucher wallet, then choose a voucher and select the button that reads ‘Use now in store’. The voucher will then be displayed in a pop-up modal with a link at the bottom that reads ‘Print voucher’. Select this option and follow the instructions to print as normal. For ease of use, we recommend using your mobile and simply scanning the barcode from the screen of your device at checkout.

If you do not have access to a mobile device or printer, you can write down the voucher code and show it to a Partner to apply at a checkout till.

Alongside your myWaitrose vouchers, you may still receive other Waitrose coupons or vouchers in the post. To ensure you receive all the offers you are entitled to, please ensure your marketing preferences and contact address are up to date.

We are unable to provide printed myWaitrose vouchers for each offer. Voucher offers change each week and often only last a week. You may receive other Waitrose coupons or vouchers in the post.

Yes, you can deselect the voucher from your 'voucher wallet' and select a different one to use in store or online. If the product is unavailable for an online delivery order when picked and payment is taken, you will still receive the voucher value off your shop.

Each voucher has a barcode that can be scanned just like an item you pick from the shelf. When you select a voucher from your voucher wallet, the barcode is shown on a pop up message. Simply scan this at a checkout till when you checkout - usually under the chip and pin scanner, though the location of the scanner may differ in each store. Feel free to ask a Partner in store if you are struggling to scan your voucher.

Each voucher has a barcode that can be scanned just like an item you pick from the shelf. When you select a voucher from your voucher wallet, the barcode is shown on a pop up message. Simply scan this at a till at checkout as you would a myWaitrose card. The Partner at the till will be able to show you where to scan your voucher if you are unsure.

If you see any errors at the till, please make sure you haven’t already redeemed the voucher. If you are using a self-service till please select 'coupons' on the payment screen before scanning your voucher. If your barcode cannot be scanned, please seek support from our store Partners.

Once you have chosen the voucher(s) you wish to use, finish adding items to your trolley and checkout. When you reach the 'Order Review and Payment' page, scroll down to 'Promotional codes & vouchers'. There you will find 'Your voucher wallet'.

In your voucher wallet, click or tap 'Apply to this order' on the voucher you want to use. Close the wallet and your voucher will show applied to your order.

*A minimum spend on online groceries at waitrose.com of £40 is required to qualify for this offer.

If you see any errors in adding a voucher to your order, please check your delivery date to ensure it corresponds with the voucher’s expiry date. The date specified on your chosen voucher should be on or before your delivery date. You will be required to book a Delivery or Click & Collect slot before applying your voucher.

If the voucher was correctly applied to your online order, you should be able to see this as ‘Voucher Savings’ under your total.

If the voucher was correctly applied to your in store purchase, you should be able to see this as ‘W&P Coupon’ on your receipt.