My Waitrose card & money-off vouchers

You can discover all the benefits to joining myWaitrose here.

Simply register for myWaitrose here.

You can request a replacement here.

If you have a waitrose.com account, you will need to visit the myWaitrose card and details page to change your contact details.  Unfortunately, we're unable to do this on your behalf. If you don't have a waitrose.com account, call us on 0800 188 884.

Select the 'Unsubscribe' option at the bottom of the marketing email.

Unfortunately, you can’t currently use myWaitrose vouchers that you receive unless they have a specific online code.

We aim through the myWaitrose card to tailor vouchers for items you’ve previously purchased when you’ve scanned your myWaitrose card.  All past transactions are included so this may include a product you have only bought once.

Marketing vouchers are not sent to all of our customers. If you have an online account, it would be worth checking that we have the correct postal address for you.

The marketing vouchers are personal to you and are based on how you shop with us.

At this time, we are not able to hold specific information about diets or life choices. We do tailor our offers and vouchers to what we think you, and your household may like – you may perhaps have purchased something similar in the past or from a similar product range.

At this time they can only be used in-store due to our online capabilities. It is something we would like to change in the future.

Yes, simply return to the store with your proof of payment and the voucher/coupon within the qualifying period. Any value less than £1 will be given as cash and anything more than a £1 will be given on a gift card.

Vouchers are tailored and based on household spending habits.

Please contact our Customer Services team by the following dedicated myWaitrose email address: mywaitrose@waitrose.co.uk.