Our shops

Our Branch finder page has all the information you need to know about opening times (including Bank Holidays and Christmas hours - when available), grocery delivery services, John Lewis Click & Collect and services such as dry cleaning. Please note, our service counter opening times may vary on different days in each store, depending on demand.

Yes. You can use them for whole or part payment of Healthy Start foods. Healthy Start vouchers will be processed at the face value of £4.25. You can use more than one voucher in the same transaction, provided they are within the use-by date and the total value of the vouchers is used to purchase Healthy Start foods.

Simply submit you feedback here.

Simply fill out our quality issue form here.

To request details about a specific product, go here.

Using Scan, Pay, Go makes shopping at Waitrose & Partners quick and easy (and if you are a myWaitrose member, you won't need to register to get started). Once set up, simply scan and pack your shopping straight into your bags. You’ll see a running total of your spending and when you’ve finished, just pay and go, with no need to unpack at the checkout. You can also use Scan, Pay, Go on the Waitrose app to scan as you shop using your phone.

Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website www.britpark.com/PCN, by phone, or post with the remittance slip.

Waitrose & Partners doesn’t acquire any customer data from car park systems. The car park management company apply to the DVLA for this information.

The PCN is issued by the car park management company so please follow the PCN instructions. Waitrose & Partners can’t appeal individual PCNs.

Yes, a large number of our shops are on the Deliveroo and Uber Eats apps. Visit the apps to discover if we offer the service in your area. Order support can be found via the Deliveroo and Uber Eats apps – this includes amending or cancelling an order, payment queries, or problems with an order.

We want all customers and Partners to feel comfortable in our stores. From Thursday 24 February 2022 in England, the wearing of face coverings will be a matter of personal judgement for both our Partners and customers.