Our shops

We want to let you know we are doing all we can to help our customers and you can find out what we are doing here.

Our Branch finder page has all the information you need to know about opening times (including Bank Holidays and Christmas hours - when available), grocery delivery services, John Lewis Click & Collect and services such as dry cleaning. Please note, our service counter opening times may vary on different days in each store, depending on demand.

Yes. You can use them for whole or part payment of Healthy Start foods. Healthy Start vouchers will be processed at the face value of £4.25. You can use more than one voucher in the same transaction, provided they are within the use-by date and the total value of the vouchers is used to purchase Healthy Start foods.

Simply submit you feedback here.

Simply fill out our quality issue form here.

To request details about a specific product, go here.

Quick Check makes shopping at Waitrose & Partners quick and easy (and if you are a myWaitrose member, you won't need to register to get started). Once set up, simply scan and pack your shopping straight into your bags. You’ll see a running total of your spend and when you’ve finished, just pay and go, with no need to unpack at the checkout. You can also download the Quick Check mobile app to scan as you shop using your phone.

Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website www.britpark.com/PCN, by phone, or post with the remittance slip.

Waitrose & Partners doesn’t acquire any customer data from car park systems. The car park management company apply to the DVLA for this information.

The PCN is issued by the car park management company so please follow the PCN instructions. Waitrose & Partners can’t appeal individual PCNs.

Yes, a large number of our shops are on the Deliveroo app. Visit the app to discover if we offer the service in your area. Order support can be found via the Deliveroo app too, this includes amending or cancelling an order, payment queries or problems with an order.