Can I buy a John Lewis & Partners or Waitrose & Partners gift card?

Yes, you can buy our gift cards at Waitrose & Partners stores and online. They can be used in both John Lewis & Partners and Waitrose & Partners stores and online. Visit the gift card and e-gift cards pages on johnlewis.com for more information.

Can I check my gift card balance?

Yes, you can check your balance. For information on how to do so visit our John Lewis Partnership gift cards page.

Who should I contact if I am having issues with my gift card?

Please call the John Lewis Gift Card Services team on 0330 123 0350.

What are your gift cards made from?

Our grey gift cards are made out of Ginkgo board and are recyclable. 

Can I still use a ripped gift voucher?

You will not be able to use your ripped voucher in store. Please call the John Lewis Gift Card Services on 0330 123 0350.

Can I use my gift card and vouchers online?

Yes, you can use John Lewis Partnership gift vouchers and gift cards on waitrose.com Grocery online orders.

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