Entertaining & Food Made To Order

Do you offer an Entertaining (Food Made to Order) service?

Yes, we offer a convenient Food Made to Order service which you can find here. Entertaining items can either be ordered as a standalone order or as part of a grocery order with everyday items, although we recommend keeping them separate if possible as delivery or collection times vary for Food Made to Order products depending on the time we need to prepare them.

How can I order through Waitrose Entertaining - Food Made to Order Service?

Orders can be made through our website by selecting from the items listed here.

How can I receive my order?

Delivery is free if you spend £40 or more online. Alternatively, you or a family member, friend or volunteer over the age of 18 can collect your order from your chosen Waitrose shop. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill).

How long will it take to recieve my order?

Available delivery or collection times depend on the food you choose. Each item shows a notice period with the time we need to prepare it. You'll be able to choose a delivery or collection date corresponding with the longest time so everything is delivered together.

Do you offer a glass loan service?

Our glass loan service has been temporarily suspended. We’re sorry for any inconvenience this may cause.

What if I’ve got an Entertaining order question?

If you have a question about a current order that contains Waitrose Entertaining items, call us on 0800 022 4051 or email us at customerserviceteam@waitrose.co.uk. You can find out if a local store provides this service here.

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