Win a trip to Queensland, Australia with Singapore Airlines

TERMS AND CONDITIONS - Non Purchase Necessary

Prize Draw Terms and Conditions

The Promoter is set out at the end of these Terms and Conditions.

WHO CAN ENTER

This prize draw is open, subject to any other qualifications in these terms and conditions, to all residents of the United Kingdom (excluding Northern Ireland) who are aged 18 years or over with a valid email address, except for employees of the Promoter, its associated companies, agents, third parties or anyone else professionally connected with this prize draw. Proof of age may be required.

By submitting a prize draw entry, you are agreeing to be bound by these terms and conditions. The instructions provided at the point of entry form part of the terms and conditions of this prize draw. In the event of a conflict, these terms and conditions take precedence. 

No purchase necessary. There is no charge to submit an entry via the website at waitrose.com/winqueenslandflights. 

DEADLINE FOR ENTRIES

Entries must be received between 00:01 on 28th December 2023 and 23:59 on 22nd February 2024 (the “Closing Date”). Entries received after the Closing Date will not be accepted.

HOW TO ENTER

To enter, simply go to waitrose.com/winqueenslandflights, follow the prize draw instructions at the top of the page and submit your details and other required information using the online form provided.

There is a limit of one entry per person. Multiple entries submitted directly or with the use of any automated systems will not be entered into the draw.

No responsibility will be accepted for entries that are lost, delayed, mislaid or damaged in transit, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. 

Those entries not in accordance with the rules will be void and will entitle the Promoter to exclude the entry from the prize draw; any entry containing false, incomplete or misleading information will be void and will entitle the Promoter to exclude the entry from the prize draw. 

THE PRIZE

The prize is return flights in Economy Class for two Adults to Queensland (Brisbane or Cairns) exclusively from London / Manchester with only Singapore Airlines (excludes partner airlines). Please note all travel must be completed by 31 December 2024, and flights must be booked and ticketed by 30 June 2024.  Please also note, the Singapore Airlines flights from London Gatwick will commence 22 June 2024.  We would encourage early booking as availability will be limited. All Government taxes and charges are  included as part of this prize. Singapore Airlines will endeavour to meet preferred travel dates although there may be some periods (e.g.Christmas) when demand precludes this. Due to embargo periods these tickets are not valid for travel between 25 MAR - 07 APR 2024, 01 AUG - 15 AUG 2024 and 12 DEC - 26 DEC 2024. These tickets are valid in Economy Class only and may not be upgraded to any other class. 

Any travel expenses, or any other expenses in the general use of and enjoyment of the prize, that the winners or their guests incur are the sole responsibility of the winners or their guests.

We encourage booking as much in advance as possible to secure preferred travel dates.  Singapore Airlines requires a minimum of 04 weeks to process  the winning tickets.

The prize is restricted to over 18s only and those who are resident in the United Kingdom (including the Channel Islands).

The prize does not include any transport or accommodation. The winner will be responsible for arranging their own transportation to and from the airport.

Travel insurance is not provided but is mandatory for travel.

It is the winner’s responsibility to ensure they have a valid passport, travel documents, visa and travel insurance prior to travel. 

There is no cash alternative, and the prize is not transferable. Our decision as to the winner is final. No part of the prize can be booked separately.

Flights are subject to availability and flights may be changed or cancelled by the airline for administrative reasons without prior notice.

Once ticketed, flights cannot be changed, and the prize will be forfeited if not taken.

Frequent flyer miles cannot be accrued or redeemed in connection with prize tickets.

No upgrades can be purchased in conjunction with the prize, nor can the destination be changed.

The promoter reserves the right to cancel or amend the terms of this prize and without notice in the unlikely event of a major catastrophe, war, earthquake or any actual, anticipated, or alleged breach of any applicable law or regulation or any similar event or if circumstances arise outside of its control.

The winner may be required to take part in reasonable publicity as specified by the promoter.

Acceptance of these terms and conditions is a condition of entry.

This promotion is operated under the rules and regulations of the UK sales and subject to the laws of England

Prizes are subject to availability. They are non-transferable, non-refundable and, unless stated, there are no cash alternatives. In the event that the prize is out of stock or if circumstances beyond the Promoter’s control make it necessary to do so, the Promoter reserves the right to substitute another item, in its sole discretion, of equal or higher value. 

WINNER SELECTION

All valid and, if applicable, correct entries received by the Closing Date will be entered into a prize draw, and the winners will be picked at random.  

The winner’s details (surname and county only) will be available for one month after the Closing Date by sending a request to the Promoter at Waitrose Limited, Media Team, Floor 2, Waite House, Doncastle Road, Southern Industrial Area, Bracknell RG12 8YA, enclosing a stamped self-addressed envelope, or alternatively by emailing customerserviceteam@waitrose.co.uk.

WINNER NOTIFICATION

Winners will be notified by email, text or phone call as soon as practicable after the prize draw, using the contact details provided with the prize draw entry. The winners will be required to respond within 30 days of notification (unless otherwise stated) confirming their acceptance of the prize. In the event winners do not respond to communications within this period or if any prize is declined, the Promoter reserves the right to disqualify that winner and draw another winner. 

Please allow 7 days from the date of the winner’s address verification for delivery of the prize. 

DATA PROTECTION

We will treat all of your personal data as confidential. We will keep it on a secure server and fully comply with all applicable privacy regulations and consumer legislation. If you would like to read more on how we collect, where we collect or how we use your personal information, please see our Privacy Notice here: https://www.waitrose.com/ecom/help-information/privacy-notice

Entrants into the competition who opt in to receive marketing emails consent to Tourism and Events Queensland and Singapore Airlines using their personal data in accordance with the Privacy Policies, and to share offers via email and advertising. Entrants can withdraw their consent at any time. 

Entrants personal information provided to Tourism and Events Queensland in connection with this competition will be handled in accordance with Tourism and Events Queensland Privacy Policy, available at https://www.queensland.com/gb/en/info/privacy-policy

Entrants personal information provided to Singapore Airlines in connection with this competition will be handled in accordance with Singapore Airlines Privacy Policy, available at www.singaporeair.com/en_UK/privacy-policy/.

LIMITATION OF LIABILITY

The Promoter and its associated agencies, companies and distributors will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this prize draw or accepting or using the prize, except for any liability which cannot be excluded by law (including liability for fraud or death or personal injury arising from negligence) in which case that liability is limited to the minimum allowable by law. Your statutory rights are not affected.

If you have opted-in to receive further information or marketing from any of the Promoter’s agents or suppliers involved in the administration of this prize draw, you understand and accept that the relevant third party will be solely responsible for any processing of your personal data for these purposes, that such processing will be governed by terms of that third party’s privacy policy and that the Promoter accepts no responsibility or liability in association with any such data processing for these purposes.  

GENERAL

If there is any reason to believe that there has been a breach of these terms and conditions or if the Promoter believes that your conduct may be unlawful or otherwise bring the prize draw into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the prize draw.

The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into.

The Promoter reserves the right to suspend, cancel, or amend the prize prize draw where it becomes necessary to do so, with no liability to any entrants or third parties.

This prize draw and all issues arising out of it shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the English courts.

The Promoter is Waitrose Limited, a company with registered company number 00099405 and registered office at 171 Victoria Street, London SW1E 5NN. All correspondence in connection with this prize draw should be sent to Doncastle Road, Southern Industrial Area, Bracknell, RG12 8YA.