How do I update my contact details for myWaitrose?

If you have a waitrose.com account, you will need to visit the myWaitrose account page to change your contact details.  Unfortunately, we're unable to do this on your behalf. If you don't have a waitrose.com account, call us on 0800 188 884.

What should I do if I’ve forgotten my login email address?

Contact our customer services team on 0800 188 884 and we'll be able to help you. 

How do I change my marketing preferences?

The easiest way to update your personal information with us is by logging into waitrose.com and visiting ‘My account’ and selecting ‘Marketing preferences’.

What is GDPR?

GDPR stands for General Data Protection Regulation - it is EU legislation governing the use of personal data and replaces the Data Protection Act 1998. This came into force from May 2018 and impacts all organisations who hold Personal Data. You can exercise a GDPR rights request by visiting our page on Customer Rights. This contains information about your privacy rights, as well as the link to the rights webform if you’d like to make a request. You can find out about our Privacy Notice by clicking here.

How do I check or update my home address?

Visit waitrose.com and access your 'My Account' area at the top of the page. Within the 'My details' section,  select 'Addresses'. From here you can check and update your address details.

How do I stop receiving myWaitrose marketing emails?

Select the 'Unsubscribe' option at the bottom of the marketing email.

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