When does waitrose.com take payment?

We don’t take payment for your order until the entire order has been picked and goes through the checkout. This is usually the day of delivery or collection. For early morning deliveries or collections we will take payment the day before.

Can I use myWaitrose vouchers online?

Unfortunately, you can’t currently use myWaitrose vouchers that you receive unless they have a specific online code.

Can I use a card under a different name to pay for my online order?

Yes, as long as you have the cardholder's permission and have updated the billing address during checkout to match the cardholder's.

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